« : January 20, 2012, 11:47:21 AM »
Recently I tried to cancel my subscription. And as it states to use CCBill to do so. I went there, however the only membership it listed for me was Redlight (which had long been canceled). There was no mention of Achat. So I have a ongoing membership to Achat, Achat says to go to CCBill to cancel, CCBill doesn't show I have premium. Yet Achat shows I have a ongoing premium. In short Achat itself needs to have its own way to cancel for its members.
I even wrote Achat Support at the following link : http://www.funnyadultgamesplay.com/support-form/
I was then told in a email :
Hi,
please send this request directly from the E-mail address, which was used to register with this user as premium member. Please send your request mail to achat.support@gmail.com
Regards,
AChat support
On Fri, Jan 20, 2012 at 11:28 AM, <webmaster@funnyadultgamesplay.com> wrote:
*** wrote:
Please cancel my subscription. It says its inactive on CCBill, then when I look at details its for redlight. And I want to make sure the subscription to Achat is canceled. Thanks. =)
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My overall question why is it if I contact support. That support tells me to contact someone else for support? And I am always weary of sending support requests to accounts like hotmail, yahoo, gmail. This one being gmail. I just .. want my subscription stopped. I wish support here was really support.