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Hi and Hello all,

i´m new "on board". Want say : I love Achat and also this Forum !:-)
Ok i have a Problem  to load a own Character Picture.When i klick the "Character Picture upload" it comen :

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Character picture upload Go to Home

Valid subscription

No payment found

Enough A$ on account

You are not eligible to upload a custom character picture. You must be a paying user with at least A$99 balance.
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But i have enogh Money. Where is my Mistake ?

Greats and Thanks

Are you a Premium member? Or did your A$ come from a gift?

What Janine is asking, did you buy a subscription first? It's not enough to have money on your AChat-account, you have to be premium member.

Hi .-)
Yes i´m a Premium Member !
Greets

Hm, Tight has had the same problem few days ago. Perhaps he has a solution, I'm sure he will read your post soon and answer if he has an idea.

Welcome to the forum Upstecher, I hope you stay and share your ideas here.

mmmh, if i don't mind there are some terms to agrre whit, so if you forget to set it, you can't apload a pic on your online ptrofile

I have read the post. Welcome Upstecher.

my problem was difrent however. I met all requirements to upload, the upload-menu just didt't appear. I followed the advice of the support-team and cleared the cache of my explorer.

I think the problem is, that appareantly the subscrition is not valid. You can only upload a picture if you bought a subsctiption with 'real' money, instead of AChat money. Did you get a subscription with a$? If that is the case, you won't be able to upload. If not, it would be wise to contact support..

Tight