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Support
Got any problems running AChat?
(Moderators:
Lover
,
Brandybee
,
jayc
,
Nat33
)
Cant find purchased items
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: Cant find purchased items ( 11041 )
frontonio
Newbie
: 29
Cant find purchased items
«
:
June 22, 2013, 08:30:30 AM »
A greeting to the forum, is my first message.
Now I am going to complain about the support that is giving me in the web.
I bought it does more than 24 hours objects for value of 1262 A$ and I can neither see them nor enjoy them.
The answer that has given me (the) (one) is not effective.
I take more than ten sent post office and the case that does me is none.
I do not see the user with whom pub-crawl, for it probably the problem is in the software, have unloaded the version 1.17 of achat, have XP and Explorer 8, but, please, the webmaster says a little why the web is master, is it to help or not? This one being the worst experience of all those I have had in Internet. The maintenance and support of the web, at least with me, is terrible. I am sorry to be like that of hard but it is the reality. Not even case does me.
EIn last sixteen hours I have sent six messages, tre by post and three by means of the contact of the web and no response.
«
: June 22, 2013, 03:03:30 PM Lover
»
Patricia1975
Sr. Member
: 385
Re: SUPPORT VERY BAD
«
#1 :
June 22, 2013, 08:46:09 AM »
i dont know how to help you, but wait that Forum Moderator Lover,or other Moderator,will answer you Fast,when the see your msg.
BIG KISS .. AND WELCOME TO ACHAT AND FORUM.
YOURS PATI
frontonio
Newbie
: 29
Re: SUPPORT VERY BAD
«
#2 :
June 22, 2013, 08:51:07 AM »
Thank you very much Pati for answering. Before coming to the forum I went to the support of the web to explain my problem, but I do not receive help. It is for it for what, I have entered to the forum. Thank you
Lover
Moderator
Hero Member
: 10350
Re: SUPPORT VERY BAD
«
#3 :
June 22, 2013, 08:57:42 AM »
Hi frontonio,
please calm down, we try to help now.
- You bought several things and you can't use them?
You have logged out and restarted the game AFTER buying?
- what have you bought? If you bought poses or clothes, make sure you bouth for the right gender...
Please explain and if you haven't done yet, logout of game, restart, login and check. I wait for your answer here
frontonio
Newbie
: 29
Re: SUPPORT VERY BAD
«
#4 :
June 22, 2013, 09:17:00 AM »
hanks moderator for writing:
Buy thirty-six hours ago: Items worth $ 1262 room, clothing, accessories, scenes or poses, appear on the web in recent parchases, I Achat program and not come out.
In the Achat go out with a star, as if I had gone to premium and character editor m, and aparecel discount, ie the money I have left but I see things bought, no.
I have turned off and reiniciuado the program many times. I uninstalled and reinstalled, I have the version 1.17, which is not the same as the web tutorial, 1.08. I tried downloading from google the vers. 1.08 and I could not.
I have Windows XP, use IExplorer8 and Chrome browsers.
I entered the Forum, after writing and writing to support the web and webmaster and not getting solution.
In character editor, try to take Take my Picture and not let me otion I get the store and buy shop but nothing I see what I bought.
Brandybee
Moderator
Hero Member
: 6966
Sweet As Honey With A Cheeky Sting. BUZZ !!
Re: SUPPORT VERY BAD
«
#5 :
June 22, 2013, 09:19:18 AM »
Hello Frontonio,
I'm sorry you are having such a bad experience.
I think what you are saying is that you are a premium member who has bought several items from the shop and they are not showing in the game.
This may have to be a process of elimination to get to the bottom of the problem.
1 . First log in the shop and click on " Show profile ". On the right under " Account management" is " Recent purchases" Click on that and it will show all the purchases you have made on your account. The prices wil be shown in blue as debits.
As you scroll down it will also show all the credits to your account in green , usually when you buy A$ or your subscription.
Check these " recent purchases" to ensure that you have in fact bought the items and that the A$ has been debited from your account. If not, you probably didn't confirm the purchased items to be debited and will have to shop again to buy them.
2 , When you buy items from the shop, you have to log out of the Achat game, to register & pick up your purchases. So reboot the Achat game, log in and check your wardrobe for the items you have bought. They should now show the newly purchased items in your charachter editor.
3. If they are not shown, it may be that you have not picked up all the upgrades in the game. Try uninstalling Achat completely and then reinstalling it on your computer. Hopefully all the upgrades will then be loaded for you.
I hope this helps and solves your problem. Please let us know either way so we can resolve it together.
Welcome to Forum and please, introduce yourself to the other Members of the Forum village
Forum Homepage / Organisations & Events / Introduce yourself
http://www.funnyadultgamesplay.com/forum/index.php/board,22.0.html
THERE'S A LITTLE BIT OF DEVIL IN MY ANGEL EYES
Lover
Moderator
Hero Member
: 10350
Re: SUPPORT VERY BAD
«
#6 :
June 22, 2013, 09:23:06 AM »
Version 1.17 is the right one.
You are prem as you are able to buy items and also could register here in forum.
The room: You have to choose in character editor in game - do you know how it works?
The clothes you have bought are male clothes and the poses are FM? Have you ever been in room with another person?
I will login in game soon and look for you, perhaps we can solve your troubles.
Brandybee
Moderator
Hero Member
: 6966
Sweet As Honey With A Cheeky Sting. BUZZ !!
Re: SUPPORT VERY BAD
«
#7 :
June 22, 2013, 09:26:39 AM »
Lover & Brandybee are on the case - LOL . You beat me posting LOL.
Frontonio, dont give up, soon HB maybe here too LOL
THERE'S A LITTLE BIT OF DEVIL IN MY ANGEL EYES
frontonio
Newbie
: 29
Re: SUPPORT VERY BAD
«
#8 :
June 22, 2013, 10:28:35 AM »
SOLVED
thanks to the moderator LOVER, which has had a great patience and amiability with me.
Very, very, very thanks , Lover
Lover
Moderator
Hero Member
: 10350
Re: SUPPORT VERY BAD
«
#9 :
June 22, 2013, 10:37:22 AM »
You're welcome frontonio. If you have more questions, feel free to ask.
Just an answer regarding support:
They cannot be on for 24 hours each day. Probably before they answered first, they checked your account and noticed, you have all the items you bought. Now they also have their days off.
In forum you always will find helping hands. Sometimes we need a few hours as we also cannot be on 24/7 but you will get an answer asap.
Enjoy the game now and post your experiences and ideas here in forum. Everyone is welcome
Brandybee
Moderator
Hero Member
: 6966
Sweet As Honey With A Cheeky Sting. BUZZ !!
Re: SUPPORT VERY BAD
«
#10 :
June 22, 2013, 10:51:51 AM »
Glad that your issues were resolved to everyone's satisfaction.
Hope you check forum out and post more of your ideas and views for us all to read.
I agree, Lover is a wonderful Mod and this has put a smile on my face today ...
Lover logged on as Forum_1 , our beautiful girl avi. He showed his hairy legs, put on lipstick, danced with our new friend Frontonio and talked him through Charachter Editor ... He is truly dedicated.. and I love him too
THERE'S A LITTLE BIT OF DEVIL IN MY ANGEL EYES
frontonio
Newbie
: 29
Re: SUPPORT VERY BAD
«
#11 :
June 22, 2013, 11:08:59 AM »
Good Brandybee,
very good literature and description of the scene.
A moderator that it can do of everything, if it had not been for him, still would be giving complaints.
Thank you very much.
«
: June 22, 2013, 11:23:14 AM Brandybee
»
Brandybee
Moderator
Hero Member
: 6966
Sweet As Honey With A Cheeky Sting. BUZZ !!
Re: SUPPORT VERY BAD
«
#12 :
June 22, 2013, 11:24:29 AM »
Phew .... Glad he stopped your complaints...
Everyone is here is helpful but Lover is special
THERE'S A LITTLE BIT OF DEVIL IN MY ANGEL EYES
Lover
Moderator
Hero Member
: 10350
Re: Cant find purchased items
«
#13 :
June 22, 2013, 03:04:40 PM »
Mod edit:
I have changed the title of this topic - if more members don't find their purchased items, this new title is helpful.
Shana_Shy
Newbie
: 29
The Gurl inside needs to be set free
Re: Cant find purchased items
«
#14 :
June 23, 2013, 03:06:50 AM »
I love how helpful you all are! Just one reason we all love it here (and LOVE you guys and girls/gurls). Please keep up the good and much appreciated work!!!
Shana_Shy
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