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I get a message when i tried to upgrade.

Upgrade failed!
If you experience problems,
please restart the program!

I thought it might be everyone but people seem to be talking about the upgrade here. I recently installed a new firewall, so I tried turning it off. I also tried running the updater as an administrator but still no luck.

Any thoughts? I'm using Vista if that's relevant.

One more thing; it seems to download just fine but when it gets to extracting compressed files is when I get the error message...

I think this damn firewall is doing more harm than good.

I don't think that is the firewall... could you please send us the file versionupgrade.log from upgrade_dir of AChat? Can you find the directory?
If yes, where is your AChat client installed to?
tom

This is all it says in versionupgrade.log

Checking version and updating as needed...
 Local release: 1
 Server release: 1
 Local version: 45
 Version on the server: 46
 Downloading upgrade_dir\46.7z
 Cannot open extract log for reading!!!
 Could not collect decompressed files !!!

Do you still want me to send it? Should I post what it says in extract.log as well since it says it can't open it?
I'm pretty sure I left AChat install in the default location when I installed it and I've never had problems upgrading before.
In Vista it's in the ..\AppData\Local\AChat folder

I get the same error message and i am running 64bit win XP

This is so annoying. Now there has been an update again and I can't get it. There are threesomes now?
Please tell me what I should do to fix this problem.

did you try to uninstall, reinstall ?

One possible reason can be, that you use another Windows user, than you have used when AChat was installed.
tom

Thanks for the suggestions but as odd as it sounds, it was the firewall 

Tried uninstalling/reinstalling AChat and still the same problem. Disabling the firewall wasn't doing anything so I gave up and completely uninstalled and now it's working. Updating fine now, and looking forward to trying some 3somes 

Thank you for the info!

Just to understand it better: what have you completely uninstalled? Did you have separated firewall program? (Windows has its own built in firewall.)
I am asking because the upgrade program uses only simple download, so if you can browse and download the upgrade should actually work... (except the case I have mentioned)

tom

It was a separate firewall called Sunbelt Personal Firewall
http://www.sunbeltsoftware.com/home-home-office/sunbelt-personal-firewall/

I didn't have the Windows firewall activated when I upgraded but I have had no problems with that previously.

Sunbelt is a very tricky firewall: Once I clicked the "go to shop" button in AChat and because it tried to open my browser the firewall thought it was an ad and blocked it. Then every time i tried to go to the shop, even manually typing the address or navigating through the site, it thought it was an ad and blocked it. I had to disable the firewall to shop too 

I'm sure there was some way to stop it treating the updates as unwanted changes to a program and the shop as an ad but it was pissing me off in other ways too, so it's best for me to get a new firewall. I hope that answers your question.

thank you very much for the info 
it will help us to solve reported problems!
tom

No problem, glad I can help

And it should be noted that this is really the first problem I've had with AChat since I started using it months ago. So thanks to the AChat staff