« #3 : December 29, 2010, 05:07:16 PM »
Hi Vicky,
welcome to the forum first.
what operating system do you use? Do you have windows 7? It should work. Like Bobbler said, never disable your firewall. but you can check wether AChat is allowed or not. If it is marked as 'risk' then you should allow the firewall to let AChat run. But since you said your firewall was disabled, it should run. What sounds strange to me is that you can't reach the AChat homepage, but you can post here...
I think you should uninstall, delete all folders, then download the program again and install. If it still gives a fault, contact support of achat via this site. Good luck and I hope it will work for you soon.