AChat Forum

Support => Got any problems running AChat? => Topic started by: lordkueh on July 13, 2011, 10:24:40 PM

Title: login problem
Post by: lordkueh on July 13, 2011, 10:24:40 PM

why do my computer keep saying wrong password or login name?

i used the same thing for the website and i manage to login?

please advice

Title: Re: login problem
Post by: alstott on July 13, 2011, 10:27:14 PM

hi lordkueh...maybe server problem i can't login neither...

Title: Re: login problem
Post by: susy_a on July 14, 2011, 05:17:19 AM

lordkueh, here is the checklist for the case you can't connect with your client:
The most common reasons of network communication error are:
1. AChat is not enabled in the firewall of Windows, or/and in the firewall of the virus protection software (if exists), or/and in the firewall of the router (if exists).
Solution: Check the settings of all firewalls.
2. UDP protocol is not enabled in the router (if exists).
Solution: Check your router's settings, if it can block UDP communication.
3. Connecting through proxy server, and proxy server is not configured to enable UDP communication.
Solution: Change your proxy settings.
4. Running torrent client in the background consumes too much bandwidth.
Solution: Stop torrent client to see if it helps.

Title: Re: login problem
Post by: lordkueh on July 16, 2011, 10:44:02 PM

done all that are suggested but still not working

Title: Re: login problem
Post by: absmith on July 31, 2011, 04:50:31 PM

Hi, as I was chatting to someone I all of a sudden got logged out automatically. Now I cant log back in, it was working fine for the past couple of days. Why isnt it working now?