AChat Forum
Support => Got any problems running AChat? => Topic started by: TGboy5000 on August 10, 2011, 12:44:44 AM
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I don't use this product enough to pay a montly fee. Therefor, i want to cancel my subscribtion.
On the faq, it says to cancel it through this link; https://support.ccbill.com/index.cgi
I enter all the information, assuming my subscribtion ID is my ingame name but i get a message saying the subscribtion ID can't be found.
So, what is a subscribtion ID then? Where do i find it?
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Your subscription ID was sent to you by CCBILL via email (it is not the AChat username)
Normally it is a 18-digit number.
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CCBill send ID on mail only for month by month subscription!? i had pay for an year and they don't send me nothing!
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As far as I know, yes, also in the case of yearly subscription.