AChat Forum

Support => Got any problems running AChat? => Topic started by: bouli on May 18, 2009, 04:47:52 PM

Title: Client crashing whenever I try to open a received message
Post by: bouli on May 18, 2009, 04:47:52 PM

Hi

Tonight I receieved a message while I was busy inside a room. Trying to read it afterwards made my client stop responding entirely. I've been able to read and delete messages properly before and I can also read and delete new ones I receive, but it seems I can never open this specific message.
Does anyone have any idea how i could ever see it, or how I could remove it would I need to?

I don't really think it matters, but I'm running Vista 64 with the latest updates, DirectX and drivers.

Title: Re: Client crashing whenever I try to open a received message
Post by: Betablocker on May 25, 2009, 12:47:05 AM

Hi,

I got the same problem. Is there any way to fix that problem?

Title: Re: Client crashing whenever I try to open a received message
Post by: bouli on June 01, 2009, 10:09:07 AM

Using a second account (this works fine with a buddy as well) I've managed to overwrite all of my incoming messages.
There is apparently a cap of 20 messages in your "mailbox". Older messages are deleted once this cap is reached. So, just receive enough messages to delete the corrupt one.
I don't know if there would be any way to read those messages again, but I'm pretty sure it won't be possible without the help of a developer and/or admin. Removing them let's you run the application without crashing at least.

Send me a message in-game if you need me to be your spam buddy.

Title: Re: Client crashing whenever I try to open a received message
Post by: bouli on June 01, 2009, 01:28:28 PM

Hmm... or not. It seems the older messages reapperad after I logged out and back in again.

Title: Re: Client crashing whenever I try to open a received message
Post by: Evi01 on June 01, 2009, 02:48:09 PM

Did you already try to uninstall and install AChat again? Maybe it can solve your problem.

Title: Re: Client crashing whenever I try to open a received message
Post by: bouli on June 01, 2009, 11:09:48 PM

Yea. Tried it on two different computers (Vista and XP), using the demo and full version. The corruption seems to be server side, most likely in the database.

Title: Re: Client crashing whenever I try to open a received message
Post by: Evi01 on June 02, 2009, 02:56:28 PM

Ok if its really a server problem i think you can do nothing about it. Only the admins can do something then.
You should hope an admin can solve the problem.

Maybe an admin can say if the inbox is saved on the server or on our pc so we can delete messages ourself or only them can do this.

Title: Re: Client crashing whenever I try to open a received message
Post by: tom on June 03, 2009, 05:01:14 AM

Hi,

we have found an error, with the auto upgrade function now it should work good already.

Regards,
tom

Title: Re: Client crashing whenever I try to open a received message
Post by: bouli on June 03, 2009, 09:51:06 AM

Excellent work, Tom!
Much appreciated. Some of those messages were really gems I wouldn't have wanted to miss out on.

Thanks a lot.