AChat Forum

Support => Got any problems running AChat? => Topic started by: Aden on April 06, 2009, 03:08:10 PM

Title: Solved: Still unable to login!
Post by: Aden on April 06, 2009, 03:08:10 PM
I am still unable to log in when I load the software.  I get check internet connection.
I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
Can you help!!!!!
Title: Re: Still unable to login!
Post by: awhwrw on April 06, 2009, 06:38:41 PM
I am still unable to log in when I load the software.  I get check internet connection.
I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
Can you help!!!!!

I have this same exact problem? are there any solutions?
Title: Re: Still unable to login!
Post by: tom on April 09, 2009, 01:48:59 AM
What kind of devices do you use to connect to the internet? Modem? Router? Anything else?
AChat uses other protocol than Internet Explorer or an ftp program, so the settings of these devices can cause the problem.

Anyway, we have uploaded a new package with improved Vista compatibility on April 08, 2009, I suggest to uninstall the existing version and install the new package just to be sure that the automated version upgrader works well.

Regards,
Tom
Title: Re: Still unable to login!
Post by: Rab on April 16, 2009, 01:39:15 AM
What operating system do you use?
Do you have a router, what type?
If you start AChat, what message do you see?
Does the "auto upgrader", which is called immediately after program start, sends an error message?
Title: Re: Solved: Still unable to login!
Post by: sandra_vk on May 08, 2009, 06:42:24 PM
i have login problem too today,and i dont know why.
is necessary open ports??
Title: Solved: a connection problem
Post by: Dylanio on May 08, 2009, 10:42:20 PM
The usual..it wont let me log in.."login failed! check ur internet connection!" i followed everything i can, idk what to do..i reinstalled the new version and everything..plz help..its getting very frustrating and im really looking forward to using this..im using Vista if that helps..and when i go to make exceptions for what can get through my firewall, i dont see the protocol thing there anywhere so..plz help =/
Title: Re: The usual connection problem
Post by: Sandyspinner on May 08, 2009, 10:57:46 PM
I am having the smae problems right now. I can not log in my login fails and it ssay not internet connection Why is that

some one Plz Help
Correct this problem


THanks I am bored siting here all bymeyslef is girl is bored and wanna play

Thanks Sandy
Title: Re: Solved: Still unable to login!
Post by: Rab on May 09, 2009, 12:09:57 AM
We had a server problem, sorry, it should be Ok now.
Title: Re: The usual connection problem
Post by: Rab on May 09, 2009, 12:11:52 AM
We had a server problem, sorry, it should be Ok now.
Title: Re: The usual connection problem
Post by: Sandyspinner on May 09, 2009, 02:34:34 AM
Thank you Rab

Kisses!!!
got a special session if you show up

Thanks for your help

wink wink wink
♥♥♥♥♥♥♥♥♥♥♥♥♥♥
Sandy
♥♥♥♥♥♥♥♥♥♥♥♥♥♥
Title: Re: The usual connection problem
Post by: Dylanio on May 09, 2009, 09:03:04 AM
oh alright ^^ thanks very much, and keep up the good work!
Title: Re: Solved: Still unable to login!
Post by: shehan on June 23, 2009, 07:38:39 AM
I am still unable to log in when I load the software.  I get check internet connection.
I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
Can you help!!!!!

I just downloded it and it gives me the same error. I tried disabling firewall but didn't solve the problem. I am using an ADSL modem to connect on XP.
Title: Re: Solved: Still unable to login!
Post by: direktor- on June 23, 2009, 01:16:20 PM
I have a connection problem...when I press log in the message "login failed!check youre internet connection!" appears.
can you help me?
thanks!
Title: Re: Solved: Still unable to login!
Post by: sigismond on June 23, 2009, 11:52:02 PM
same problem here
Title: Re: Solved: Still unable to login!
Post by: tom on June 24, 2009, 03:18:09 AM
Hi,
to say more about the connection problem we have to know a bit more about the hardware components of your net connection, so please try to answer the following questions:

- do you use a router?
- if yes, can you adjust/have you ever adjusted the router settings?
- is the firewall or any type of security settings enabled in the router?
- do you have wireless connection with a router? or with another device?
- is your connection direct to the internet, or is your computer the part of a smaller LAN (e.g. office)
- do you use a proxy server?
- have you ever played other online games?
- if yes, which one, and was it running without problems on your computer and net connection?

Regards,
tom
Title: Re: The usual connection problem
Post by: GodfatherMD on June 24, 2009, 04:27:20 AM
hello people!!!
i'm from ukraine!!!
and i have qestion!!!
does achat soport in ukaine,couse it wrights me that it is connection error!!! ???
Title: Re: The usual connection problem
Post by: Rab on June 27, 2009, 02:26:54 PM
GodfatherMD,

Of course AChat supports Ukraine, as any other country in the world.
Please check/answer the following questions:

- do you use a router?
- if yes, can you adjust/have you ever adjusted the router settings?
- is the firewall or any type of security settings enabled in the router?
- do you have wireless connection with a router? or with another device?
- is your connection direct to the internet, or is your computer the part of a smaller LAN (e.g. office)
- do you use a proxy server?
- have you ever played other online games?
- if yes, which one, and was it running without problems on your computer and net connection?
Title: a connection problem
Post by: marycherry on July 24, 2009, 10:38:59 PM
hi guys,

the last time i log on i didn´t have any problem but when i tried to log on today it keep popping up this messange ( i had to translate coz its in english):

Error in starting the application because d3dx9_35.dll was not found. Reinstallation of the program can solve the problem.

I reinstalled the program but i keep popping the same message. Please could you help me out.

Thanks
Title: Re: a connection problem
Post by: friskette on July 25, 2009, 02:05:28 AM
hi, i had this message to.
surch the topic named like the missing dll. the solution is in it.
Title: Re: a connection problem
Post by: marycherry on July 25, 2009, 05:35:34 PM
thanks, i read the post u told me and the problem was the version of direct x. But the thing is I had version 10 of Direct X and I uninstall one more time the program but it keep the same issue of the missing dll.
 :'( :'( :'(

still don´t know what happened.. please if someone had more suggestions would be great.

Thanks,
 
Title: Re: a connection problem
Post by: friskette on July 26, 2009, 01:47:42 AM
re-install direct X, lad.
Title: Re: a connection problem
Post by: bouli on July 26, 2009, 02:35:24 AM
Note that this application uses DirectX 9, so you have to install that as well as DirectX 10. It's not backward compatible in that sense.
Title: Re: a connection problem
Post by: bobbler on July 26, 2009, 02:48:53 PM
Wait a minute.  You have to have the correct version of DirectX installed to run the AChat program?  Really?  Why is that?  I'd think it would run all by itself without needing to have other programs installed.

...I guess my computer is OK since I haven't gotten that message, but it does seem weird to me...
Title: Re: a connection problem
Post by: Rab on August 07, 2009, 07:19:00 AM
please note the system requirements for AChat on http://www.funnyadultgamesplay.com/forum/index.php/topic,161.0.html
Title: Re: Solved: a connection problem
Post by: oksana on August 13, 2009, 05:36:06 AM
ich ein problem bein einloggen.update habe ich gemacht aber das programm startet nicht .kann mir jemand helfen
Title: Re: Solved: a connection problem
Post by: Rab on August 13, 2009, 01:46:08 PM
ich ein problem bein einloggen.update habe ich gemacht aber das programm startet nicht .kann mir jemand helfen

Ich habe das Problem nicht ganz verstanden  :).
We'll pm you.
Title: Re: Solved: Still unable to login!
Post by: diver111 on August 29, 2009, 07:23:24 AM
I am still unable to log in when I load the software.  I get check internet connection.
I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
Can you help!!!!!


I am having problems as well
Title: Re: Solved: Still unable to login!
Post by: Rab on September 03, 2009, 03:18:46 PM
diver111,
please give us a little bit more info

- do you use a router?
- if yes, can you adjust/have you ever adjusted the router settings?
- is the firewall or any type of security settings enabled in the router?
- do you have wireless connection with a router? or with another device?
- is your connection direct to the internet, or is your computer the part of a smaller LAN (e.g. office)
- do you use a proxy server?
- have you ever played other online games?
- if yes, which one, and was it running without problems on your computer and net connection?
Title: connnection problem
Post by: donamadio on September 05, 2009, 11:35:55 PM
hi
I've read all the posts here and ,I couldn't get solution.I've this message : login failed ,check your internet connection .I made an exception in the firewall and even added the port number but  ??? and activate UDP

I've ADSL , router type SMC , windows XP sp2 ,i tried turn off the firewall also
Quote
do you use a router?
- if yes, can you adjust/have you ever adjusted the router settings?
- is the firewall or any type of security settings enabled in the router?
- do you have wireless connection with a router? or with another device?
- is your connection direct to the internet, or is your computer the part of a smaller LAN (e.g. office)
- do you use a proxy server?
- have you ever played other online games?
- if yes, which one, and was it running without problems on your computer and net connection?

   

1-yes
2-i have disabled both firewalls pc and router
3-no
4-yes direct through router = ADSL
5-no
6-no
Title: Re: connnection problem
Post by: Big_Leo on September 09, 2009, 11:57:37 AM
Maybe this will help you find the source.

I noticed it happens when you log off but leave the achat client open in the task bar. When you try to login again, you get the error message. Exiting and restarting the client solves the problem.
Title: Is there anyone
Post by: jason on September 09, 2009, 05:32:04 PM
able to connect to this thing?? If so is the free version (i don't mean demo
but the next one up) worth all this trouble?
Thanks
Title: Re: connnection problem
Post by: Rab on September 24, 2009, 11:47:01 AM
donamadio,
We changed the port handling in the client, it should be fine now.
Title: Re: Is there anyone
Post by: Rab on September 24, 2009, 11:53:58 AM
able to connect to this thing?? If so is the free version (i don't mean demo
but the next one up) worth all this trouble?
Thanks

Definitely  ;)