AChat Forum

Support => Slip of the pen (Report bugs) => Topic started by: katie4258 on December 17, 2013, 05:48:40 PM

Title: Can't update
Post by: katie4258 on December 17, 2013, 05:48:40 PM

When I start achat the update box appears, however it runs for a couple of seconds then gives me an error message, say update failed restart program if you have a problem. So far no problems, but it does this every time I start Achat. Any Ideas and is this a big problem?

Title: Re: Can't update
Post by: zoerink on December 17, 2013, 06:13:04 PM

I remember the same problem long time ago, and i fix it just uninstalling and reinstalling the program.

Try it Katie... and i hope you have good luck!!!.

Title: Re: Can't update
Post by: Lover on December 18, 2013, 04:38:31 AM

Usually there are troubles with your anti-virus software, a firewall or your internet connection.
Sometimes installed apps (eg skype for your internet browser) can cause these troubles too. If this all is ok, tryy to uninstall and re-install AChat, but make sure to delete the main folder too - the uninstaller doesn't do it.
If you want to keep your chatlog or your ignore-list, you have to save it first.