AChat Forum

Support => Got any problems running AChat? => Topic started by: MDhob69 on January 29, 2015, 09:53:27 AM

Title: Can't buy from shop
Post by: MDhob69 on January 29, 2015, 09:53:27 AM

I'm trying to spend my credits from my subscription in the shop and each time I press check out it just clears my order. 

Title: Re: Can't buy from shop
Post by: Lover on January 29, 2015, 10:26:15 AM

Do you get a blank or red screen?

Title: Re: Can't buy from shop
Post by: MDhob69 on January 29, 2015, 10:38:58 AM

When I click on check out the screen goes blank for a few seconds then it just cancels my order

Title: Re: Can't buy from shop
Post by: Lover on January 29, 2015, 10:41:05 AM

It seems another program is blocking you. Try to gift someone, see if this works. If not, it's another program. You also can stop your anti-virus software and firewall and try again. I almost would bet it will work.

Title: Re: Can't buy from shop
Post by: MDhob69 on January 29, 2015, 11:15:49 AM

have tried that and it still don't work.  grrr, I got dumped with the virus protection on this PC and didn't want it

Title: Re: Can't buy from shop
Post by: Lover on January 29, 2015, 11:41:46 AM

Did you restart and also clear your cookies? Or can you try another browser? Tell me about your system

Title: Re: Can't buy from shop
Post by: MDhob69 on January 30, 2015, 04:26:53 PM

I bypassed my PC and used my Tablet to buy things from the shop ;D

Title: Re: Can't buy from shop
Post by: Lover on January 30, 2015, 04:49:26 PM

Good idea :) Now you also know, it's something on your comp.

Title: Re: Can't buy from shop
Post by: MDhob69 on January 30, 2015, 05:50:18 PM

Yeah, just not sure how to bypass it.  My virus system won't allow me to shut it off.

Title: Re: Can't buy from shop
Post by: Lover on January 31, 2015, 03:08:18 AM

Which anti-virus do you use? If it's hb antivir (free-av) you can switch off browser protection when you want to buy things from shop. Other software might have something similar.