AChat Forum

Support => Got any problems running AChat? => Topic started by: kweezy on December 05, 2010, 08:29:03 PM

Title: Achat will not says check firewall or contact support
Post by: kweezy on December 05, 2010, 08:29:03 PM

I dont know whats going on. I signed up as premium user the cancelled and unistalled. but it said I could still use achat for the next month so i reinstalled it and I cant log in. it says check your firewall settings or contact customer support. i even made another free account just to see if that would work and it didnt. Anyone else having these problems. How do you fix it?

Title: Re: Achat will not says check firewall or contact support
Post by: Lover on December 06, 2010, 05:41:42 AM

Did you close your firewall or allow the AChat program to run?
I think it's a problem with your computer/configuration as also the free account doesn't work.

Title: Re: Achat will not says check firewall or contact support
Post by: kmisforu on December 10, 2010, 06:03:05 PM

Have the same problem now for a week even allowing a chat through fire wall it still comes up with same message and had no response from the support site at all!

Title: Re: Achat will not says check firewall or contact support
Post by: Lover on December 11, 2010, 05:49:57 AM

Give us more details of your configuration.

Did you restart your computer?

Title: Re: Achat will not says check firewall or contact support
Post by: kmisforu on December 14, 2010, 12:36:51 PM

Did nothing to comp from one day till next, then just got firewall issue, a chat has permissions required, getting p*** of with this now.

Title: Re: Achat will not says check firewall or contact support
Post by: Lover on December 14, 2010, 12:43:52 PM

Has there been an update for your firewall or anti-virsu program?

Try to restart your comp and check your safety programs.

Title: Re: Achat will not says check firewall or contact support
Post by: tom on December 19, 2010, 02:08:54 PM

Most common problem is the firewall. Windows has firewall, antivirus program can have firewall, and also router can have firewall.
tom

Title: Re: Achat will not says check firewall or contact support
Post by: Janine Dee on January 13, 2011, 03:39:29 PM

I was just checking something now, and got the Login failed, check firewall etc etc etc. I tried it a second time and it logged in. So to anyone having problems I would suggest clicking it a second time before panicking.

Title: Re: Achat will not says check firewall or contact support
Post by: Mistress83 on January 15, 2011, 01:07:17 PM

it's a problem with ur inyernet connection and or modem config.  try reseting ur modem or format ur pc and reinstall the OS

Title: Re: Achat will not says check firewall or contact support
Post by: cherrybaby on April 11, 2011, 11:37:36 AM

ok i have done everything you guys said and i still cannot get through..is there a way for me to cancel my account? im a premium user.

Title: Re: Achat will not says check firewall or contact support
Post by: Bear on April 11, 2011, 01:41:28 PM

which system are you using? My recent problems were averted when I ran the program as administrator...that bypassed the blocks I had ran into. Oddly the matter now has been corrected.