AChat Forum

Support => Got any problems running AChat? => Topic started by: Adera on February 20, 2011, 08:12:17 AM

Title: People disappearing?
Post by: Adera on February 20, 2011, 08:12:17 AM
People who haven't broken their friends relationship with me are starting to disappear from my friends list, why is that?

I think its only the free users that this is happening too. Hmm maybe they wipe the free users from the AChat database if they haven't been online for a very long time, that would seem quite reasonable.
Title: Re: People disappearing?
Post by: TightFit74 on February 20, 2011, 08:16:25 AM
Adera,

have you tried finding their profiles? Are they still there? I have noticed the same, and the ones gone missing, profile was gone as well...
Title: Re: People disappearing?
Post by: Adera on February 20, 2011, 08:46:20 AM
Well since I haven't talked with them in quite some time I didn't really keep their names in my memory so I haven't check them out. I've just been a bit perplexed the last week or so when quite a few seemed to disappear.
Title: Re: People disappearing?
Post by: TightFit74 on February 20, 2011, 08:53:50 AM
As far as I know, profiles are removed after being idle for a while. Not sure about the length of time a profile wasn't opened, or what they do with the clothes/cash that is still in the account. Maybe they are hidden or deleted to prevent the servers to keep non-viable info..
Title: Re: People disappearing?
Post by: Ardeur on February 20, 2011, 09:10:44 AM
You could be right, but so far individual in-game user information could be stored in a small file and in a whole database those users are probably insignificant storage-wise. Let's be honest, they don't have the same amount of users and user-info as, let's say, world of warcraft, which of course is a very exaggerated example to pick with literally millions of users, items and a whole lot of quest-data. A flag to mark an account as inactive after a certain time-span would be more logical and customer-friendly. That same flag would prevent users from showing up in account searches.
Title: Re: People disappearing?
Post by: islandsun on February 20, 2011, 10:25:29 AM
Alien abduction !  lol !
Title: Re: People disappearing?
Post by: Bear on February 20, 2011, 10:45:42 AM
Actually had that conversation with a friend last night, I had noticed a disappearance of a name from the list...(mine being very short anyways). A friend checked and discovered she had 2 lovers gone,..that from only 2 months ago.
Title: Re: People disappearing?
Post by: islandsun on February 20, 2011, 10:52:33 AM
Hope they don`t wipe people out  , Allan my freind i dont see much < But when that Scott`s man  does ! >GRIN < ;D
Title: Re: People disappearing?
Post by: Bear on February 21, 2011, 08:03:39 AM
guessing 2 months, of inactivity...since I lost another last night...sad part was to lose some rather personal and beautiful notes besides
Title: Re: People disappearing?
Post by: JennyT on February 21, 2011, 02:37:01 PM
The aliens haven't gotten me ... yet.
Title: Re: People disappearing?
Post by: Unhealer on February 21, 2011, 04:08:51 PM
soon though
Title: Re: People disappearing?
Post by: JennyT on February 22, 2011, 05:22:31 AM
They have a time table?
Title: Re: People disappearing?
Post by: Bear on February 22, 2011, 09:12:54 AM
The aliens?
Title: Re: People disappearing?
Post by: islandsun on February 22, 2011, 05:26:44 PM
The body     :o    SNACHERS !   :o   Do you have a strange feeling !   YOUR BEING WATCHED ! :o
Title: Re: People disappearing?
Post by: Janine Dee on February 22, 2011, 05:43:40 PM
Well... I... I kinda like being watched...  ;D
Title: Re: People disappearing?
Post by: islandsun on February 22, 2011, 06:50:19 PM
hahaha ! I give a good show !  opps thinking out loud !  ;D
Title: Re: People disappearing?
Post by: caramelcups on February 22, 2011, 09:10:25 PM
I had two vanish , but they are premium. Their profiles are gone, I wondered to myself whats happening as I got no message saying relationship cancelled.... Somethings obviously changed recently
Title: Re: People disappearing?
Post by: Bear on February 22, 2011, 10:15:09 PM
Well the one that was obvious off my list was a premium who has only been inactive since the first week of January,...a little over six weeks
Title: Re: People disappearing?
Post by: TightFit74 on February 23, 2011, 02:38:59 AM
I can think of really only two reasons why that would happen. They are either deleting profiles for some reason, or members are cancelling profiles, maybe to start another?
Title: Re: People disappearing?
Post by: Janine Dee on February 23, 2011, 04:39:42 AM
Premiums in as little as six weeks? I have to think they are having some sort of input into that decision, especially since any change of that magnitude would probably have had some sort of announcement.

Tom? Can you guys comment? This seems something that an official word would help.
Title: Re: People disappearing?
Post by: Bear on February 23, 2011, 10:15:42 AM
Confirmed the user had not deleted the account.  >:(

Female with a zero scrip balance and last on first week of January. Not an issue of being ignored, this is a good friend.
Title: Re: People disappearing?
Post by: TightFit74 on February 23, 2011, 10:35:03 AM
Maybe someone reported her, as a bad prank?
Title: Re: People disappearing?
Post by: Lover on February 23, 2011, 11:30:23 AM
I noticed the same - and was very surprised about that. My lover disappeared and I know she didn't cancel her membership (free member) as she is not able to do this at the moment.

Like Janine said: Tom, could you give us an answer? Why do they vanish, though they still seem to be counted on the homepage?
Title: Re: People disappearing?
Post by: Bear on February 23, 2011, 12:14:23 PM
Be nice to know the conditions. Will they be deleted if they hold a balance of scrip? Or is this based wholly on activity? I have a couple of friends who were taking a couple months off,...they will be rudely shocked to see their once premium account gone.
Title: Re: People disappearing?
Post by: islandsun on February 23, 2011, 05:27:05 PM
I have a few dear friends , that check in on me once in a while  ,I dont want to losse them ! sniff sniff !  Ive known them going on two yrs ! LIFE SUCKS !
Title: Re: People disappearing?
Post by: Janine Dee on February 23, 2011, 05:51:35 PM
I have to think this is past someone reporting as a prank. This has graduated to a full blown problem and these guys needs to deal with it AND let us know what the hell is happening!
Title: Re: People disappearing?
Post by: islandsun on February 23, 2011, 06:00:53 PM
Some one scorned or hurt , or the DOM,s 
Title: Re: People disappearing?
Post by: Bear on February 23, 2011, 07:14:54 PM
I have posed the question to support for clarification.  :-\
Title: Re: People disappearing?
Post by: islandsun on February 24, 2011, 09:15:41 AM
Any report on whats happening  :o
Title: Re: People disappearing?
Post by: Janine Dee on February 24, 2011, 09:53:35 AM
Sinnnn vanished, I messaged, she signed back in, and now I can see her again, but the messages from her are still gone. So still pissed, but no where near as much as I was.
Title: Re: People disappearing?
Post by: Bear on February 24, 2011, 10:42:56 AM
hmmm

well my lenghty question to support got a rather short response:

"inactive users will be archived after a longer period of inactivity. When they return and log in, all data will be restored immediately."

Title: Re: People disappearing?
Post by: Janine Dee on February 24, 2011, 10:46:55 AM
Yeah, but six weeks? And technically not ALL data. Still can anyone else comment on if their lost friends are able to get restored?
Title: Re: People disappearing?
Post by: islandsun on February 24, 2011, 10:54:29 AM
But why are they doing that !  whats the reason ? >:(
Title: Re: People disappearing?
Post by: Lover on February 24, 2011, 11:33:14 AM
Wow, unique answer! "...after a longer period..."

Either there are different times (Janine said 6 weeks, I know my honey disappeared after longer time) or they changed the ryhtm. And I really can't see a good reason for this!
Title: Re: People disappearing?
Post by: Bear on February 24, 2011, 11:40:52 AM
I requested clarification or an explanation from Tom on the manner here...
Title: Re: People disappearing?
Post by: TightFit74 on February 24, 2011, 12:04:57 PM
Sounds more like a politician, saying something that is completely meaningless..
Title: Re: People disappearing?
Post by: islandsun on February 24, 2011, 02:38:33 PM
POOF !    I disappeared  laffin ! ;D   Tech Team is`nt  getting off that easy !     ;)
Title: Re: People disappearing?
Post by: Bear on February 25, 2011, 09:53:17 AM
Criteria is 45 days,...messages will be restored , however that feature was not modified until yesterday.
Title: Re: People disappearing?
Post by: islandsun on February 25, 2011, 09:57:26 AM
 ;)
Title: Re: People disappearing?
Post by: Janine Dee on February 25, 2011, 12:33:08 PM
7 weeks then, and the messages will come back... I'll fully admit I freaked when I saw Sinnnn vanish, but ultimately a good done because the message restore wouldn't have happened if it hadn't been brought up.
Title: Re: People disappearing?
Post by: Bear on February 25, 2011, 01:49:24 PM
*sighs* ...true,...

Losing Ante's original messages purely bummed me out. :'(
Title: Re: People disappearing?
Post by: Janine Dee on February 25, 2011, 02:03:54 PM
Well as long as they follow through they aren't permanently lost, but yeah a VERY upsetting thing.
Title: Re: People disappearing?
Post by: TightFit74 on February 25, 2011, 04:47:32 PM
Lost my first friend today. Disappointed again in the extreme lack of cummincation..  :'(
Title: Re: People disappearing?
Post by: islandsun on February 25, 2011, 05:08:06 PM
I have`nt lost anyone yet or messages !  I hope not I have some very sweet and nice messages !  You know who you are ! ;)
Title: Re: People disappearing?
Post by: Unhealer on February 25, 2011, 05:12:34 PM
i wish i would disappear
Title: Re: People disappearing?
Post by: islandsun on February 25, 2011, 06:50:18 PM
@ Unhealer    Look you little piss ant  ! lol enough of that talk ! Whats bothering you !  ;) Talk I`ll listen  :)
Title: Re: People disappearing?
Post by: Unhealer on February 26, 2011, 05:32:17 AM
talknig is for girlies
Title: Re: People disappearing?
Post by: islandsun on February 26, 2011, 06:33:06 AM
@Unhealer  Well are`nt you a ray of sunshine ! Negative gets you no where !  ::)
Title: Re: People disappearing?
Post by: Unhealer on February 26, 2011, 04:20:06 PM
oh well
Title: Re: People disappearing?
Post by: Lover on March 01, 2011, 03:57:02 AM
They fixed/changed it with the last update. I didn't prove anyone, but most of my lovers/friends are back.
Title: Re: People disappearing?
Post by: Bear on March 01, 2011, 10:12:42 AM
Somebody else made that comment,.. of a friend reappearing. and I know that she hasn't signed in since the deletions had occurred.
Title: Re: People disappearing?
Post by: TightFit74 on March 01, 2011, 09:53:19 PM
The one friend that disappeared of my list, hadn't returned yet...
Title: Re: People disappearing?
Post by: islandsun on March 02, 2011, 08:59:06 AM
Phew my Giant is back ! ;D :P :-* :-* :-* :-*
Title: Re: People disappearing?
Post by: Lover on March 21, 2011, 11:55:54 AM
My lover is back and I know, she hasn't been online. But it's wonderful to see her ava (though she is much more beautiful in rl) :)
Title: Re: People disappearing?
Post by: islandsun on March 26, 2011, 04:39:15 PM
 HELP !!!!! One of my friends disappeared !  He didn`t cancelled me ? No more visiting him at the office  :(  Damn He`s on my social wall still . You`d think he`d  tell me if he didn`t want me around !
Title: Re: People disappearing?
Post by: Unhealer on March 27, 2011, 02:48:45 PM
 :D