Patience my friend So far I sent 6 emails with several products and all I got is only a few nice posts from colleagues on this forum, who keep telling me to be patient! My first email to the support team was around the new-year-time (1st or 2nd January). However I did not get, even , a confirmation email to tell me whether my emails were received!!It does not sound like encouraging to creators. I honestly stopped creating or even opening my account daily as I used to. And when I figured out (with personal efforts) the way to create 3d stuff, and created a couple locations, I did not bother to send anything!Sorry if I caused any disappointment but this is how it is Cheers,Mike=============Its april 2018 not answering me ? So not much changed