I disagree bear. Yes, we also posted many pics of rooms which aren't possible to design for this game. But it gave them an idea. Nobody expected to get exactly this room but they could have taken the suggestion and do what's possible. We don't know what they can design but if we only ask for empty rooms with a new name, we never force them to be creative
I agree that it's not understandable why we didn't get any new rooms in almost 2 years. No feedback too. It's the lack of communication which is their biggest mistake and dangerous for their business. You know, we're trying to show them our support, to offer help and even as paying customers we're more unpaid coworker. There is a big sea of chances, they just have to fish!