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Covered in a red neck to toes

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  • June 7, 2022 at 3:11 am #199197
    Leighla2002
    Participant

    My avatar was covered in red today when I logged on and went to change. I closed the app and reopened it and no change. I uninstalled Achat and downloaded it again. No change.

    Has anyone else ever had this glitch? Does anyone know of a fix while I’m waiting on support to answer?

    Thank you.

    Someone told me how to fix this after I posted it. It’s a glitch in the skin tones in the Customize Yourself section. Click a skin tone and it removed the red.

    June 7, 2022 at 10:38 am #199204
    Vaughan
    Moderator

    Hi Leighla2002,
    Welcome to forum.

    I had not personally come across this issue.
    Thank you for letting us know and for a solution to it.
    Other members could find the information very useful should they also find this glitch happening to them.

    Thank you also for reporting the issue to Achat support.
    When you get their answer, would you post it here to update us all.
    Thanks.

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