Getting kicked

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Tagged: bug kick bad_game fix_it

This topic has 3 replies, 3 voices, and was last updated 1 year, 3 months ago by Vaughan.

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July 28, 2023 at 10:50 pm #203009
luxxury_a
Participant
Greetings,

It’s been a lot of months since I am always getting kicked out of the game while sitting in the lobby. it does not matter if I am alt-tab or just afk with the game open. So…I just get kicked out of the game with the message “Connection lost! Please log in again!”. https://prnt.sc/QgTXHgeg74mk
Then I log back in and it repeats over and over again after a few minutes.
What I noticed is that if I talk to people in the lobby it happens very rarely, it also happens very rarely while in public rooms( like once a week) and it never happens in private rooms.
So far I tried reinstalling the game, deleting it from %appdata%, resetting my internet router.
I made an official ticket a few months ago which has received no answer.
July 29, 2023 at 4:58 pm #203011
Zuzannah
Participant
Happens to me too, but not very often.

I log back in only for it to kick me back out. What cures this for me is just a restart of my P.C.
August 24, 2023 at 5:27 pm #203137
luxxury_a
Participant
UP!
August 27, 2023 at 9:53 am #203142
Vaughan
Moderator
Hi Luxury,
I’m sorry you are still having issues with the game.
I have sent a message to Achat along with the URL of this topic to see if they can help you.

Please let us know how you get on.
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