Skip to content

Solved: Still unable to login!

- Not logged in to forum -

Home › Forums › Got any problems running AChat? › Solved: Still unable to login!

Viewing 15 posts - 1 through 15 (of 33 total)
1 2 3
  • Author
    Posts
  • April 6, 2009 at 9:08 pm #4443
    Aden
    Participant

    I am still unable to log in when I load the software.  I get check internet connection.
    I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
    Can you help!!!!!

    April 7, 2009 at 12:38 am #9085
    awhwrw
    Participant

    I am still unable to log in when I load the software.  I get check internet connection.
    I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
    Can you help!!!!!

    I have this same exact problem? are there any solutions?

    April 9, 2009 at 7:48 am #9084
    tom
    Participant

    What kind of devices do you use to connect to the internet? Modem? Router? Anything else?
    AChat uses other protocol than Internet Explorer or an ftp program, so the settings of these devices can cause the problem.

    Anyway, we have uploaded a new package with improved Vista compatibility on April 08, 2009, I suggest to uninstall the existing version and install the new package just to be sure that the automated version upgrader works well.

    Regards,
    Tom

    April 16, 2009 at 7:39 am #9086
    Rab
    Participant

    What operating system do you use?
    Do you have a router, what type?
    If you start AChat, what message do you see?
    Does the “auto upgrader”, which is called immediately after program start, sends an error message?

    May 9, 2009 at 12:42 am #9091
    sandra_vk
    Participant

    i have login problem too today,and i dont know why.
    is necessary open ports??

    May 9, 2009 at 4:42 am #9092
    Dylanio
    Participant

    The usual..it wont let me log in..”login failed! check ur internet connection!” i followed everything i can, idk what to do..i reinstalled the new version and everything..plz help..its getting very frustrating and im really looking forward to using this..im using Vista if that helps..and when i go to make exceptions for what can get through my firewall, i dont see the protocol thing there anywhere so..plz help

    May 9, 2009 at 4:57 am #9087
    Sandyspinner
    Participant

    I am having the smae problems right now. I can not log in my login fails and it ssay not internet connection Why is that

    some one Plz Help
    Correct this problem

    THanks I am bored siting here all bymeyslef is girl is bored and wanna play

    Thanks Sandy

    May 9, 2009 at 6:09 am #9088
    Rab
    Participant

    We had a server problem, sorry, it should be Ok now.

    May 9, 2009 at 6:11 am #9089
    Rab
    Participant

    We had a server problem, sorry, it should be Ok now.

    May 9, 2009 at 8:34 am #9090
    Sandyspinner
    Participant

    Thank you Rab

    Kisses!!!
    got a special session if you show up

    Thanks for your help

    wink wink wink
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥
    Sandy
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥

    May 9, 2009 at 3:03 pm #9093
    Dylanio
    Participant

    oh alright ^^ thanks very much, and keep up the good work!

    June 23, 2009 at 1:38 pm #9094
    shehan
    Participant

    I am still unable to log in when I load the software.  I get check internet connection.
    I have checked the firewall and Achat is allowed through.  I have also checked with the phone company and I have ADSL with good bandwidth.  I have also played with all the settings I can think of. 
    Can you help!!!!!

    I just downloded it and it gives me the same error. I tried disabling firewall but didn't solve the problem. I am using an ADSL modem to connect on XP.

    June 23, 2009 at 7:16 pm #9095
    direktor-
    Participant

    I have a connection problem…when I press log in the message “login failed!check youre internet connection!” appears.
    can you help me?
    thanks!

    June 24, 2009 at 5:52 am #9096
    sigismond
    Participant

    same problem here

    June 24, 2009 at 9:18 am #9097
    tom
    Participant

    Hi,
    to say more about the connection problem we have to know a bit more about the hardware components of your net connection, so please try to answer the following questions:

    – do you use a router?
    – if yes, can you adjust/have you ever adjusted the router settings?
    – is the firewall or any type of security settings enabled in the router?
    – do you have wireless connection with a router? or with another device?
    – is your connection direct to the internet, or is your computer the part of a smaller LAN (e.g. office)
    – do you use a proxy server?
    – have you ever played other online games?
    – if yes, which one, and was it running without problems on your computer and net connection?

    Regards,
    tom

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 33 total)
1 2 3
  • You must be logged in to reply to this topic.

Optimizing new Forum... Try it, and report bugs to support.