Achat will not work and says check firewall or contact support

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Tagged: Check Firewall. Contact Support

This topic has 10 replies, 8 voices, and was last updated 13 years, 7 months ago by Bear.

Viewing 11 posts - 1 through 11 (of 11 total)

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December 6, 2010 at 2:29 am #5030
kweezy
Participant
I dont know whats going on. I signed up as premium user the cancelled and unistalled. but it said I could still use achat for the next month so i reinstalled it and I cant log in.

it says check your firewall settings or contact customer support.

i even made another free account just to see if that would work and it didnt.

Anyone else having these problems. How do you fix it?
December 6, 2010 at 11:41 am #45955
Lover
Participant
Did you close your firewall or allow the AChat program to run?
I think it's a problem with your computer/configuration as also the free account doesn't work.
December 11, 2010 at 12:03 am #45956
kmisforu
Participant
Have the same problem now for a week even allowing a chat through fire wall it still comes up with same message and had no response from the support site at all!
December 11, 2010 at 11:49 am #45957
Lover
Participant
Give us more details of your configuration.

Did you restart your computer?
December 14, 2010 at 6:36 pm #45958
kmisforu
Participant
Did nothing to comp from one day till next, then just got firewall issue, a chat has permissions required, getting p*** of with this now.
December 14, 2010 at 6:43 pm #45959
Lover
Participant
Has there been an update for your firewall or anti-virsu program?

Try to restart your comp and check your safety programs.
December 19, 2010 at 8:08 pm #45960
tom
Participant
Most common problem is the firewall. Windows has firewall, antivirus program can have firewall, and also router can have firewall.
tom
January 13, 2011 at 9:39 pm #45961
Janine Dee
Participant
I was just checking something now, and got the Login failed, check firewall etc etc etc. I tried it a second time and it logged in. So to anyone having problems I would suggest clicking it a second time before panicking.
January 15, 2011 at 7:07 pm #45962
Mistress83
Participant
it's a problem with ur inyernet connection and or modem config. try reseting ur modem or format ur pc and reinstall the OS
April 11, 2011 at 5:37 pm #45963
Anonymous
ok i have done everything you guys said and i still cannot get through..is there a way for me to cancel my account? im a premium user.
April 11, 2011 at 7:41 pm #45964
Bear
Participant
which system are you using? My recent problems were averted when I ran the program as administrator…that bypassed the blocks I had ran into. Oddly the matter now has been corrected.
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