The new Update – Doesnt work

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June 30, 2011 at 6:59 pm #5242

ClaireBarber
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Hello all.

For the past day or two, when I open AChat, it comes up with an update. It gets to “Step 1/2” then it freezes and says the update cannot be completed. Does anyone know how I can fix this??

Thanks

June 30, 2011 at 7:17 pm #52077

Bear
Participant

A couple thoughts… thy right clicking on the Achat icon and launch the program as Administrator. If it is a conflict with the firewall this will override it.

The other issue might be a file corruption….uninstall and try reinstalling the program.the then normal and then HD version if you can. Test those first and see if that corrects the problem.
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