Cant upgrade

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This topic has 8 replies, 5 voices, and was last updated 12 years, 11 months ago by medjai.

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February 8, 2012 at 7:55 am #59275
hentaiboy69
Participant
Really dunno how to help you……seems like you had try all, so better use the “Support”page
February 8, 2012 at 10:10 am #59276
Lover
Participant
Hi Kurt,

probably you did it, but are you sure you deleted all existing folders first? Then download the last version and install again.

Do you use an anti-virus program?
May 12, 2012 at 10:04 pm #59277
pietrcal
Participant
Hi to all, same problem with me on win XP64 platform.
Upgrader starts downloads the first upgrade step but after that i recieve the “upgrade failed message” . I opened the versionupdate.log file

“Checking version and updating as needed…
Local release: 1
Server release: 1
Local version: 279
Version on the server: 282
Downloading upgrade_dir280.7z
Cannot open extract log for reading!!!
Could not collect decompressed files !!!”

What could be wrong?

Thanks
Pietr
May 12, 2012 at 11:13 pm #59278
Lover
Participant
Hi Pietr,
did you try all the suggested ways? Close AChat-client, restart your computer and try again. Did you ever had an update bfore that worked or is this your first one?
May 12, 2012 at 11:18 pm #59279
pietrcal
Participant
Hi,
an update neve run on my PC , always the same problem. But i nfound a way to turn around:

The updater downloads the 1st upgrade and the stops because it can't copy the files and proceed.
So u manually copy the files to the program directory, the update manually my version number and run again the updater so it downloads the next one-

It'a lot of cut and paste work , but i works
May 12, 2012 at 11:50 pm #59280
Lover
Participant
I see Pietr.. but I'm glad you found a way to make it work:)
May 12, 2012 at 11:54 pm #59281
pietrcal
Participant
Just installled new test version……. Really good but requires to reinstall updates from 34 to 82..

No way to maje updates work automaticlly on my platform?
May 16, 2012 at 5:20 pm #59282
medjai
Participant
I'm not very familiar with your platform but seems to me like it's just a matter of permissions, so you may wanna try execute achat as administrator and see if it works
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