FAQ – Uploading an own picture for your ava

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Tagged: Personal Picture

This topic has 13 replies, 11 voices, and was last updated 6 years, 5 months ago by rosa_latece.

Viewing 14 posts - 1 through 14 (of 14 total)

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March 26, 2012 at 7:29 pm #5641
Lover
Participant
– Requirements:

– You have to be paying premium member (it's not enough to have A$ given by another member)
– You have to have at least 99A$ (the price for uploading own pic)

– Log in on the web page and click the 'Character picture upload' link on the right side under account management
– If you are able to upload you will see this:
Valid subscription
Paying user
Enough A$ on account

– Accept the checkbox and choose your pic

If you have uploaded at least one pic, you can change between your own pic(s) and the default ava picby pressing
“Manage my uploaded pics” on the middle of this page.
July 24, 2015 at 10:22 am #61946
annielove
Participant
I can't find the character picture upload on my ” show profile ” page. Where is it ? And if I upload another picture but want to go back to the first one, will it be free ? Thanks.
July 24, 2015 at 3:55 pm #61947
annielove
Participant
Ok, I found, don't bother.
July 24, 2015 at 4:25 pm #61948
dirtyElena
Participant
Hello Annie,

good that you found it, and yes, if you uplaod a pic it stays in your account for as long as you do not manually delete it from your account again. To choose from various uploaded pics just use the “Manage my uploaded pics” link top right, after you clicked on ” character picture upload”.

greetings Elena

-Edit-

For future reference, if someone else is having trouble finding it. You have to log in on this Website and afterwards in the “Home” section you will find on the right side this menu:
July 24, 2015 at 11:04 pm #61949
annielove
Participant
Thank you. If I may, I really think this “character picture upload” should be easier to find. For exemple, it would be more logical to find it into the ” profile page ” … Just my opinion. Thank you.
February 24, 2017 at 11:37 pm #61950
BellaB
Participant
I currently keep getting an error message every time I try to upload a character pic. Is there a problem at moment?
September 21, 2017 at 11:23 am #61951
MichelleDK
Participant
I currently keep getting an error message every time I try to upload a character pic. Is there a problem at moment?
September 21, 2017 at 12:02 pm #61952
Vaughan
Moderator
Try another browser. I know sometimes Google wont work and Bing or firefox will.
See if that works.
October 22, 2017 at 8:53 am #61953
Anonymous
Hi,
I tried several browsers and several images but without any error message my picture never appears correctly at the end.
Just an empty space (chrome) or none (firefox). I figured also to suppress all and retry but no success. Each time 100 lost.
Any help welcome.
Cheers.
Solange
October 22, 2017 at 4:38 pm #61954
Anonymous
Hello Solange75

I cant tell you how long you might wait but the SUpport is the only one who can help you in that matter.

Go all to the top HOME
log in with same as you log in to game

Than you see that:

look at the RIGHT SIDE ( red arrow ) RECENT Purchase
you will see when and if the charged you.

Make a screenshot and add it to the letter to the support ( top menue line 3rd from right )

Few more other player have the same trouble – one wrote that he got answer from support that they working on that.

But make sure you claim your A$ back.

Hope I could help a bit

GsCougar
November 2, 2017 at 9:28 am #61955
inna
Participant
well i have the same proplem with the foto…i try all the browsers but always never upload the pic…the support gives me tha A4 back every time..but i tried more than 20 times the 5 last months and i dont have a pic on my profil 🙁

🙁 they say the last mounths that they fix the promplem..but i dont see nothing.. is another way to upload one? thanks inna:)
December 18, 2017 at 3:13 pm #61956
Gabi_Shy
Participant
hi, i am more or less new here and also tried to change the picture by uploading a photo of myself. Tried two times but without success.
Now i found this forum entry and wrote to support…awaiting their reply to get my A$ back…
June 28, 2018 at 7:11 pm #8510
JohnB69
Participant
Personal Picture

How do I get a personal picture to display next to my search window entry when someone is looking people up?
June 28, 2018 at 8:32 pm #163313
rosa_latece
Participant
You have to pay for it.
Go to the home page here and click “show profile”
Then on the right under “Account Management”
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