Facebook help and faq page?

How about making a Facebook page with instructions on how to let aChat through firewall, make your own playlist etc ? The advantage with using a page is that the admins will remain anonymous and users of aChat can get help just by reading (opposed to a “group” where you have to request to join, your membership is visible for all etc.) Would that be an idea? I have long experience in making pages, so I'd be happy to help out if needed. I'm also part of Facebook's development team, so I know my way around the GUI

Think about it… “frozen comps”… this problem could be eliminated just by posting some screencaps. I use a 80mb mobile broadband connection. “Normal” dl speed for me is betwwen 40-50 mb/s. If I uncheck the exeption option in Windows firewall (which is default unless you've opened the firewall manually) my dl speed drops to 1.2-1.5 mb/s. It's quite a difference….. I assume most people know how to do this manually though. But, it's not given that aChat appears if you click “decide which app/program you will open the firewall” …This is where things become tricky, coz the location of the exe file is located under appdata or porgramdata. Both are hidden folders. I mean… there's a lot of small things which makes all the difference really. If you want to enjoy the game, you'd want it to run smoothly. And it does – as long as users are aware of how they can easy improve the performance of the game.

I know all you admins/moderators in this forum do a fantastic job. I'm sure you've explained this to people a million times. I know there's a well working support group as well. Thing is, reading it versus seing it (in form of a pdf manual or screencap pics) is two entirely different things. The average aChat user has average computer knowledge. And average users wants it explained simple and understandable. Step by step instructions illustrated by pictures works best from my experience. Explaining it by words will only reach those with more than average knowledge. It's easy illustrated in this forum. No comp newbie will post questions here.. In fact, you'll only find people in this forum who knows their way around a comp. This is why Facebook is useful. All the rest are used to find their answers there. And we're talking about those who actully needs help. It's a pretty high percentage of the users in aChat

I see however problems here. Language… The “help section” needs to be in: English, German, Russian, French, Italian, Spanish, Turkish. Possibly some more languages as well. Scandinavians and the Dutch reads English – so forget those countries. However, I speak and write both Swedish, Norwegian and Danish – so it is covered if you want… For the other languages, translations is needed. And pics of new poses will have to be censored. If not it's ba-bye to that page. I would assume this would be of interests for the owner of the game as well. It's a cheap and easy way to promote the game. People can click “like” without having their name listed too. This means all news will appear in their news feed. Most have a Facebook account, and when I joined aChat in December – a Facebook page was the first thing I looked for. I'm pretty sure it's the same was for most new users… And those who are interested in learning or sharing stuff, find this forum brilliant. So don't misunderstand – I'm not talking about replacing this forum !. It's reaching out to a group of users who'll never find their way in here mo matter what I refer too.
Plus… Brandybee competition should be announced there of course (under “events”) Ads for Achats Bar & Grill , the Design Collection and The Ice House and whatever else you would like in there. Consider it as a way of building a bridge which will eventually lead here (for those with interest in the topic, but not very skilled on comps)

Good or bad idea..?