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New Blonde Hairstyle bought but missing in Wardrobe.

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The forums › Slip of the pen (Report bugs) › New Blonde Hairstyle bought but missing in Wardrobe.

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  • November 8, 2014 at 9:50 pm #7233
    nawtygirl
    Participant

      I bought the new blonde hairstyle last night @ $379 and it has not shown up in my inventory.  Anyone else having a problem with this. 

      November 8, 2014 at 11:22 pm #143041
      Brandybee
      Participant

        Hi ya  nawtygirl,

        Hugs & Welcome to forum.

        It may be a glitch or it could be it wasn't purchased properly so if you could follow these steps to eliminate the possible causes..

        1.  Did you log in and out of the game to refresh your wardrobe?  If not try it and it should hopefully show in editor –  ” Your Body”
             Top Square – ” Hair”

        2.  Check your account to see if the purchase registered.   Log in to “Shop”
             Click on to  “Show Profile”   (Underneath Gallery)
             On the right under ” Account Management”   Click on  “Recent Purchases”
             On the left, it should show the date of your purchase and that your A$ has been debited.   If it doesn't, your purchase did not go through. Your A$ should show the same balance.

        3.  If your purchase is shown on your account but not in your wardrobe in the  game,  then please report the matter to “Support” on the top line. It is a glitch and needs reporting to be corrected.

         
        Good Luck.   Let us know what happens.    ;D

        November 9, 2014 at 5:55 pm #143042
        nawtygirl
        Participant

          Thank you Brandybee for the welcome and comments.  I have logged in and out several times over the last few days.  I have, I think, sent in a support email, but will send in another one just in case.

          I have check the “recent” purchases and it shows I bought it on the 7th.

          Thanks again for the warm welcome.

          November 9, 2014 at 11:14 pm #143043
          jayc
          Participant

            Greetings nawtygirl,

            i hope your problem is resolved quickly.  Welcome to our friendly village and i  hope you have a look around.

            A good pace to start is here

            Adult Game AChat > Organizations & Events > Introduce yourself

            https://funnyadultgamesplay.com/forum/index.php/board,22.0.html

            We look forward to hearing your ideas and thoughts on the game present and future.

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          The forums › Slip of the pen (Report bugs) › New Blonde Hairstyle bought but missing in Wardrobe.