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Wrong Password? Please…give my password

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 30, 2016 at 1:23 am #8003
    honey34
    Participant

    my other account is “ayhay”…and many my AS achat money is in there…but i can not open my account … please help me…HELPPPP…

    July 30, 2016 at 1:26 am #157499
    honey34
    Participant

    ..but i cant open it.. saying: wrong password..why?????

    July 30, 2016 at 1:31 am #157500
    honey34
    Participant

    I CANT MY ACCOUNT “AYHAY”… SO MANY MY  ACHAT MONEY İN THİS ACCOUNT..BUT İ M WRİTİNG MY TRUE POSSWORD ACHAT SAYİNG: WRONG PASSWORD….GİVE MY ACCOUNT BACK… HELPPPPP

    July 30, 2016 at 2:04 am #157501
    Vaughan
    Moderator

    You may well have tried it already but it may be a process of elimination. Have you tried it with the different cap settngs?

    If you have then the other thing to do  is report it through “Support” above,

    Achat will send you a new password to your email account.

    Good Luck.
    V.

    August 2, 2016 at 2:33 am #8007
    honey34
    Participant

    i wrote several message… i cant enter to my account “ayhay”… help to reset my password..
    but dont answer me anyperson…. why?

    my account (cant enter) is “ayhay”

    Edit to remove private details.  BB.

    August 2, 2016 at 5:22 am #157505
    Honeybatcher
    Participant

    Hi Honey

    Please don't give out any info about your account in the forum unless you PM it to moderators or to the support team.
    Its a crazy world out their, i also was in the same situation as you, but believe me they did help me. and yes it did take awhile!

    So please I know its frustrating, but make sure your email is the one you used and everything will be sorted out.

    Regards
    HB

    August 2, 2016 at 7:15 am #157506
    Brandybee
    Participant

    Honeybatcher is right. Forum is public and it is best not to display any private information.
    I have edited it out.

    honey34,

    I have forwarded your request to Achat to arrange for a new password to be forwarded to you.  The issues of security arise when you have not registered an email address to them when you originally joined.  Please check your original email.

    They are busy and can take time to answer.  If you have not heard anything in 5 days, send a repeat request.

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