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Account extension INFO

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 19, 2017 at 5:18 pm #8406
    Jhoanna
    Participant

    Hi Achat Team

    I have a question:

    My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

    For any payments information can I contact l’achat. Support @ gmail. com?
    I tried to write to achat. Support @ gmail. com for information but no one answers.

    Thanks for the support.

    Best regards.

    July 20, 2017 at 12:21 am #161569
    AusWoody
    Participant

    Hi Achat Team

    I have a question:

    My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

    For any payments information can I contact l'achat. Support @ gmail. com?
    I tried to write to achat. Support @ gmail. com for information but no one answers.

    Thanks for the support.

    Best regards.

    t6ryy the support button in game  or the forum website

    July 20, 2017 at 1:01 am #161570
    Vaughan
    Moderator

    Hi,

    When your subscription expires,  a prompt box will appear asking you to renew your membership.

    You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

    You can then choose the option to renew for the year

    As far as I know, you cannot renew early.

    July 20, 2017 at 3:45 am #161571
    AusWoody
    Participant

    one and three month subscriptions are AUTO resubscribe  so you WONT be asked to renew  it happens AUTOMATICLY

    you have to delete the auto subscribe checkbox B$ your sub runs out

    July 20, 2017 at 11:18 am #161572
    Jhoanna
    Participant

    Hi,

    When your subscription expires,  a prompt box will appear asking you to renew your membership.

    You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

    You can then choose the option to renew for the year

    As far as I know, you cannot renew early.

    Ok , thanks for support,
    Wait for account expiration? Or I can extend it?
    If I make a one-year subscription now my account extends? Or should I wait?

    July 20, 2017 at 6:40 pm #161573
    Pandorra
    Participant

    I would simply await the notification and then subscribe again.
    I do not know if the remaining time of the present subscription is added to a new one but I also don't feel like finding it out the hard way.

    July 20, 2017 at 7:19 pm #161574
    Jhoanna
    Participant

    QUOTE ” but I also don’t feel like finding it out the hard way.”

    😀 😀 ;),

    can anyone give me this information?
    achat have only this email “achat. support@gmail. com” ?

    July 20, 2017 at 9:10 pm #161575
    Lover
    Participant

    Like Woody already said, use support-button instead of email (button in upper line).

    About paying, this is said:
    Do the monthly subcriptions stack, that is if I pay a week early am I losing a week, or will my subscription then end in 5 weeks?
    Your subscription will end in 5 weeks.

    It's not the same, but it seems, they are adding the time. But – I can't promise this is working perfect

    July 21, 2017 at 1:30 am #161576
    Jhoanna
    Participant

    Ok, Ty Lover , 😀

    July 22, 2017 at 12:00 pm #161577
    Jhoanna
    Participant

    OK, I have the answer from Achat,

    “sorry, you have to wait for the expiration first.”

    Thanks All.

    July 22, 2017 at 1:24 pm #161578
    Momma_andrea
    Participant

    Silly that I can’t buy year after year of subscription. I mean, hell, my mortician already took my money, and I ain’t dead yet, that subscription is still running.

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