Thank you Achat for making us al prem!

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This topic has 14 replies, 7 voices, and was last updated 4 years, 3 months ago by Corina_33.

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April 17, 2020 at 6:23 pm #164877
Vaughan
Moderator
Thats s great news. I never noticed as I pay for the year, so I hope the loyal paying members get a bonus too.
April 20, 2020 at 12:07 pm #164878
Zuzannah
Participant
OK. I'm bloody confused here.

Just chatted to someone in a meeting place and they've said that they have bought A$ and they are prem Automatically and didn't even say for how long.

The free prem is still active. Congratulations to them. And I understand why they've done it. Another site, I've been told has done something similar. (Free Prem for a month). It would be nice to get some announcement about this here though.
April 20, 2020 at 5:11 pm #164879
angelocorbin
Participant
i totally agree with you zuzannah, and Vaughan

But PR in general is something achat hasnt been very active in, it seems.

I could imagine that a 1 month free subscription (if that is the case indeed) has been added to every user.
Prem or not, so ppl who paid wil also get one month added to their subscription.
But we just dont know that, do we?

In the meantime, im happy that everyone is prem.
April 20, 2020 at 9:38 pm #164880
Vaughan
Moderator
Only one way to find out… I'll ask and report back here.

This is what I send to Support today 20/4/20 https://funnyadultgamesplay.com/support-form/

Hello,
First of all, a big thank you for allowing free premium time to all members in this time of Corona Virus and lock down.
It keeps us from cabin fever

However, please could you clarify how long this unexpected bonus of free playing will last?

And can the paying members also have the same amount of free time added to their accounts so they don’t lose out too? After all, it’s the fee paying members that keep the game afloat.

Thank you.
I will let other members know your answer in this topic.

https://funnyadultgamesplay.com/forum/index.php/topic,5052.0/topicseen.html

Regards
V

AChat Support Form
Thank you.

You'll recieve a response shortly from our Support Department.

I'll let you know when I receive an answer.
April 20, 2020 at 9:52 pm #164881
JessiCapri
Participant
Keep us posted V. I think as paying members we should at least get some bonus A$
May 2, 2020 at 10:35 pm #164882
Vaughan
Moderator
This is the answer I received back:

Hi,
we plan to keep the operation as it is, in the future users need only A$ to buy different things, 'premium membership' will not be needed to use clothes, positions etc. you purchased once. We plan to use the user's level to limit available program features if needed, as it was done when entering the 'City' scene.
Regards,
AChat support

I'm not sure what is limited.

I have now forwarded a further email to Achat support to refund my spouse and I as we both bought a 12 month subscription in Jan 2020
Again, I will keep you posted with any response.
May 3, 2020 at 12:07 am #164884
Zuzannah
Participant
Speechless.

I paid for the year till 27 Feb 2021.

Careful asking for a refund. I can imagine them asking for some (or all) of your A$ back. You know 6000 A$ for a 12 month subscription. Be prepared for that.

Thank you anyway Vaughan for doing this. It'll be interesting to hear what they say. *hugs and waves*
May 3, 2020 at 1:51 pm #164883
thecult
Participant
Hi all,
thanks Vaughan to keep us posted
May 8, 2020 at 10:34 pm #164886
Vaughan
Moderator
Achat support emailed me and has refunded Jess and I for our 12 month subscription from April 2020 onwards.

Before that we obviously paid for a valid ticket like everyone else.

If anyone else has paid for a subscription that includes April 2020 onwards, I suggest you also contact Achat support as it is free to use from April 2020 onwards.

We got refunded in A$ (Achat credit) so you should too.
May 9, 2020 at 2:25 pm #164885
Zuzannah
Participant
Thank you V. :-*

I've just sent a message to support requesting a refund as well.
May 11, 2020 at 10:13 am #164887
Zuzannah
Participant
Got refunded, recieved an e-mail from Support yesterday.

Thank you ACHAT. :-*

Right, lets go shopping. hehehe
May 11, 2020 at 7:16 pm #164888
Vaughan
Moderator
Good to hear Zuz.

I hope everyone else got refunded too. See you at the Achat Mall.
July 12, 2020 at 6:20 am #164889
analetta
Participant
I think it's a great idea and long overdue.
It should encourage new members and hopefully what hasn't been spent on subscriptions will still be spent buying clothes/poses etc.

Thanks Ateam
December 27, 2020 at 5:22 pm #164890
Corina_33
Participant
I WANT OLD ACHAT BACK !!!!! AND WITH EMAIL REGISTRATION !!! ENOUGH WITH THIS CIRCUS !!
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