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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #8406
    Jhoanna
    Participant

      Hi Achat Team

      I have a question:

      My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

      For any payments information can I contact l’achat. Support @ gmail. com?
      I tried to write to achat. Support @ gmail. com for information but no one answers.

      Thanks for the support.

      Best regards.

      #161569
      AusWoody
      Participant

        Hi Achat Team

        I have a question:

        My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

        For any payments information can I contact l'achat. Support @ gmail. com?
        I tried to write to achat. Support @ gmail. com for information but no one answers.

        Thanks for the support.

        Best regards.

        t6ryy the support button in game  or the forum website

        #161570
        Vaughan
        Moderator

          Hi,

          When your subscription expires,  a prompt box will appear asking you to renew your membership.

          You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

          You can then choose the option to renew for the year

          As far as I know, you cannot renew early.

          #161571
          AusWoody
          Participant

            one and three month subscriptions are AUTO resubscribe  so you WONT be asked to renew  it happens AUTOMATICLY

            you have to delete the auto subscribe checkbox B$ your sub runs out

            #161572
            Jhoanna
            Participant

              Hi,

              When your subscription expires,  a prompt box will appear asking you to renew your membership.

              You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

              You can then choose the option to renew for the year

              As far as I know, you cannot renew early.

              Ok , thanks for support,
              Wait for account expiration? Or I can extend it?
              If I make a one-year subscription now my account extends? Or should I wait?

              #161573
              Pandorra
              Participant

                I would simply await the notification and then subscribe again.
                I do not know if the remaining time of the present subscription is added to a new one but I also don't feel like finding it out the hard way.

                #161574
                Jhoanna
                Participant

                  QUOTE ” but I also don’t feel like finding it out the hard way.”

                  😀 😀 ;),

                  can anyone give me this information?
                  achat have only this email “achat. support@gmail. com” ?

                  #161575
                  Lover
                  Participant

                    Like Woody already said, use support-button instead of email (button in upper line).

                    About paying, this is said:
                    Do the monthly subcriptions stack, that is if I pay a week early am I losing a week, or will my subscription then end in 5 weeks?
                    Your subscription will end in 5 weeks.

                    It's not the same, but it seems, they are adding the time. But – I can't promise this is working perfect

                    #161576
                    Jhoanna
                    Participant

                      Ok, Ty Lover , 😀

                      #161577
                      Jhoanna
                      Participant

                        OK, I have the answer from Achat,

                        “sorry, you have to wait for the expiration first.”

                        Thanks All.

                        #161578
                        Momma_andrea
                        Participant

                          Silly that I can’t buy year after year of subscription. I mean, hell, my mortician already took my money, and I ain’t dead yet, that subscription is still running.

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