- This topic has 10 replies, 6 voices, and was last updated 7 years, 3 months ago by Momma_andrea.
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July 19, 2017 at 5:18 pm #8406JhoannaParticipant
Hi Achat Team
I have a question:
My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?
For any payments information can I contact l’achat. Support @ gmail. com?
I tried to write to achat. Support @ gmail. com for information but no one answers.Thanks for the support.
Best regards.
July 20, 2017 at 12:21 am #161569AusWoodyParticipantHi Achat Team
I have a question:
My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?
For any payments information can I contact l'achat. Support @ gmail. com?
I tried to write to achat. Support @ gmail. com for information but no one answers.Thanks for the support.
Best regards.
t6ryy the support button in game or the forum website
July 20, 2017 at 1:01 am #161570VaughanModeratorHi,
When your subscription expires, a prompt box will appear asking you to renew your membership.
You can choose to renew for a year , have a rolling monthly subscription or a 3 months subscription.
You can then choose the option to renew for the year
As far as I know, you cannot renew early.
July 20, 2017 at 3:45 am #161571AusWoodyParticipantone and three month subscriptions are AUTO resubscribe so you WONT be asked to renew it happens AUTOMATICLY
you have to delete the auto subscribe checkbox B$ your sub runs out
July 20, 2017 at 11:18 am #161572JhoannaParticipantHi,
When your subscription expires, a prompt box will appear asking you to renew your membership.
You can choose to renew for a year , have a rolling monthly subscription or a 3 months subscription.
You can then choose the option to renew for the year
As far as I know, you cannot renew early.
Ok , thanks for support,
Wait for account expiration? Or I can extend it?
If I make a one-year subscription now my account extends? Or should I wait?July 20, 2017 at 6:40 pm #161573PandorraParticipantI would simply await the notification and then subscribe again.
I do not know if the remaining time of the present subscription is added to a new one but I also don't feel like finding it out the hard way.July 20, 2017 at 7:19 pm #161574JhoannaParticipantQUOTE ” but I also don’t feel like finding it out the hard way.”
😀 😀 ;),
can anyone give me this information?
achat have only this email “achat. support@gmail. com” ?July 20, 2017 at 9:10 pm #161575LoverParticipantLike Woody already said, use support-button instead of email (button in upper line).
About paying, this is said:
Do the monthly subcriptions stack, that is if I pay a week early am I losing a week, or will my subscription then end in 5 weeks?
Your subscription will end in 5 weeks.It's not the same, but it seems, they are adding the time. But – I can't promise this is working perfect
July 21, 2017 at 1:30 am #161576JhoannaParticipantOk, Ty Lover , 😀
July 22, 2017 at 12:00 pm #161577JhoannaParticipantOK, I have the answer from Achat,
“sorry, you have to wait for the expiration first.”
Thanks All.
July 22, 2017 at 1:24 pm #161578Momma_andreaParticipantSilly that I can’t buy year after year of subscription. I mean, hell, my mortician already took my money, and I ain’t dead yet, that subscription is still running.
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