Hi Nandan_9991 – Welcome to Forum
Hey Jess Welcome back sweetheart x
@Nandan_9991 – We had a similar problem awhile back which I think returns intermittently – the game screen went completely black. All that could be seen was avatar names.
If this seems familiar to the issue you are reporting here, try dragging the edge of the Achat game screen slightly larger or smaller.. this seems to kick start the graphics again and the picture reappears.
It works until the next time.
It is still worth reporting to Achat Support as Jess has suggested even if this solution does work.
Let us know how you get on.