Achat Premium is back on Fri 4th June

[Vaughan]

I have asked Achat for clarification over the gifts as some seem to have received them & others not.
Some people have bought A$ and not received gifts when others have.
Some have not bought A$ as they have enough in their account to buy their premium. When the subscription was bought, no gifts were indicated.

Sent to Achat :
It seems we are now entitled for gifts
1. Everytime we buy A$.

Can you confirm this to be the case?

What is the minimum A$ you can buy before you qualify for a gift?
Can you explain if someone who buys £10 worth of A$ … do they qualify for exactly the same gifts as someone who buys £40 ?

And
2. Everytime someone buys premium with A$?
Is this correct?

Again, do the same number of gifts apply to someone who buys 1 month compared to someone why buys for the year?

This needs clarifying and the accounts/game amending.

——-

When I get an answer I will update this topic.

[Corina_33]

You are right ! That’s why I haven’t bought A $ yet. The situation is confusing. I have the money ready for A $ 10,000 from one week ago but I hesitate to do it because the situation is not clear!

[JessiCapri]

Achat Support answered my inquiry yesterday by telling me to check the Gifts page. Do they think I did not do that already? Before writing to them? Writing to them is always a last resort.

So they owe me two sets of gifts. 1 set for the purchase of A$ and 1 set for having purchased a years subscription.

Thing is there is no way to check if I have received because they do not say what we get for what. So even should something miraculously show up somewhere I will never be sure that I have received what is due me.

Chaos. With no resolution.

[Zuzannah]

When I bought A$ last night, there was a link to the gifts. It states

Buy A$, and get presents …like pose(s), cloth(es) and environment(s)! It’s active now.

The word active is the link to the gifts. You have to be signed in to see it and on your home page.

Because I bought 10 K I was awarded 4 gifts that I could choose for myself. One had to be a pose, even though I didn’t want one. I also bought some clothing which I’ll never wear, a room and some jewellery.

Although this is nice for the newcomer, I think people that have been here for a long time, our choices are limited because we have mostly gotten the items we want already.

[Corina_33]

Sooo…what the hell. I have all rooms…all clothes..all jewellery’s…what gift i to expect ? LOL. 🙂
Maybe gold 50k from valuables…hihihihi

[JessiCapri]

I have NONE. And I have purchased 10,000 A$ on June 3rd AND spent 7,000 on a years subscription yesterday AND I still have ZERO gifts to choose from.

See? Logged in. No Gifts. Taken minutes ago.

[Zuzannah]

Jessi. Try this.

Log in.

Go to Home.

See the text Buy A$, and get presents …like pose(s), cloth(es) and environment(s)! It’s active now.

Click Active.

Takes you to gifts.

Worth a Shot. If you haven’t done that already.

[JessiCapri]

@Zuzannah I have done this. Showed/posted the results in pic above. That is result. MY gifts are NOT there.

[JessiCapri]

STEP ! HOME PAGE

[JessiCapri]

STEP 2 LOG IN

[JessiCapri]

STEP 3 CLICK ACTIVE

[JessiCapri]

RESULT: SAME AS LAST 5OO TIMES: NOTHING

WORKS FOR SOME NOT FOR ALL

[Corina_33]

Attention! Among those gifts are things already bought and put as a gifts ! I have all the clothes and they put a lot of clothes in my gift ! Strange!

[Booboofinger]

Yeah same here. Bought at year premium and got nothing for it. I guess I am not buying anything else, or adding any A$ to my account until this gets solved.

[Vaughan]

Also be aware that if you have the A$ funds in your account, you can accidentally buy addition subscription even if you have one currently in force.

There is no pop up box to ask to confirm your purchase, it just takes it and adds the days to your account.

I bought a years subscription 2 days ago and accidentally misclicked while looking at the prolong pop up box again. I bought a further 3 days by accident.

There should be a pop up confirmation box to confirm any purchase so mishaps do not happen.

And to add insult to injury… I have no gifts for either subscription!!!

[Author]

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