Home › Forums › Got any problems running AChat? › Cant open ACHAT
- This topic has 11 replies, 7 voices, and was last updated 7 years, 3 months ago by Jhoanna.
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August 9, 2017 at 10:01 pm #8418xxxmarissaxxParticipant
Every time i try to open AChat i get a error report saying windows has closed the program………i have checked my firewall etc and the programm is not blocked…any help greatly appreciated
August 9, 2017 at 10:48 pm #161636PandorraParticipantDid you try to install it again?
August 10, 2017 at 2:56 pm #161637LoverParticipantWWindows has closed it? Do you have defender or win antivirus running?
August 10, 2017 at 7:49 pm #161638AnonymousGuestHi Marissa,
it might will help if you tell what kind of WINDOWS you running
like WIN 10 Pro latest update
Version 1703
64-BitWindows 10 is now pushing users to upgrade to the latest update
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The Redmond technology company has confirmed that it will be pushing out notification to users still running Windows 10 version 1507.
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[hr]
I had and still have problems with some software and Browsers now.
EG. My Mozilla DONT LIKE ACHAT NO MORE it always tells me it wont open cuz the signature is false.
SO
if you just had THAT win 10 upgrade Creators Update
welcome to the clubmany sites who using maleware or other spys will be still blocked
Dont ask me where to unblock still havent found
But maybe you write the AChat SUPPORT with Details about your OS what you using
They should help
they want to make money with you so they need to look that there Client is running under a few diffrent OSHope you get it fixed
Have funand maybe tell us how you got help
waves
GsCougarAugust 15, 2017 at 3:01 am #161639LawesomeParticipantI'm pretty good with computers, so I have a few suggestions.
1) Uninstall, and reinstall achat
2) Unplug the power cord, and wait for the laptop to be COMPLETELY DEAD, and then try to turn it on, while it is completely dead. IF you have a PC, just unplug it and press the power button to completely drain the power. Then, reinsert the cord, and turn the computer on.
3) Disable your antivirus software completely
4) Right click on the shortcut for achat, or the .exe program, and click “properties.” Enable where it says “Open As Administrator.” You may have to check several tabs.
If these don't work, you can try to be a little more specific, and I'll see if I can come up with better solutions.
August 15, 2017 at 11:18 pm #161640Maeves_CraveParticipantI agree with this. I didn't know you had to drain the power, tho.
I'm pretty good with computers, so I have a few suggestions.
1) Uninstall, and reinstall achat
2) Unplug the power cord, and wait for the laptop to be COMPLETELY DEAD, and then try to turn it on, while it is completely dead. IF you have a PC, just unplug it and press the power button to completely drain the power. Then, reinsert the cord, and turn the computer on.
3) Disable your antivirus software completely
4) Right click on the shortcut for achat, or the .exe program, and click “properties.” Enable where it says “Open As Administrator.” You may have to check several tabs.
If these don't work, you can try to be a little more specific, and I'll see if I can come up with better solutions.
August 18, 2017 at 8:40 pm #161641xxxmarissaxxParticipantthanks, ive tried many of your suggestions, now working with achat support………im not very computer savvy so hopefully they'll get it sorted for me.
August 19, 2017 at 11:09 am #161642JhoannaParticipantDirectX 9 ? Did you install them?
August 19, 2017 at 4:43 pm #161643PandorraParticipantDirectX 9 is outdated. Since Win7 it is already 11.something and comes with the OS-install. There should be no need to hussle with this.
August 19, 2017 at 10:49 pm #161644JhoannaParticipantYes true windows 7 have Dx11, but dx 11 or 12 does not have some dll dx 9, many games like this do not work correcly in windows 10 without this dll dx 9.
August 20, 2017 at 8:48 am #161645PandorraParticipantPerhaps, though I can not affirm this. I run AChat on several computers without issues. And I never tweaked directX on any of those.
August 20, 2017 at 11:06 am #161646JhoannaParticipantI happened with some games that do not install DirectX 9, for example in Windows 10 Pro 64 the d3dx9.dll and d3dx9_28.dll files are missing, if you have installed a game that has installed dx9 everything works fine. Maybe this is not the case with xxxmarissaxx, but it happened to me.
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