Connection problem from US/Canada

[xLilianax]

Hello,

My friend has a problem connecting today to AChat. The program doesn't work and the website isn't working.

We tried on her phone and the website just loads. (connecting with WIFI) so it can't be the internet? Anything we can do to fix this?

Tried clearing DNS, rebooting, rebooting router but nothing works

Any help would be great!

Thanks in advance,
Kinds regards,
Liliana

[Lover]

Hello xLilianax

Maybe he had an update of his anti-virus software or firewall?
As he has connection with phone, even using wifi, it must be his computer. Usually it's firewall or anti-virus. He shall stop both, then start AChat and if it works, switch on firewall first, try again… if it still works turn on anti-virus and check the settings.

Please let us know if it's working again. Have fun with your friend

[xLilianax]

Hi,

Thanks for the tips! We have found the problem Luckly it's fixed now!

Regards,
Liliana

[Lover]

YAYYYYYY great

Thanks for telling us xLilianax, now have fun with your friend

[Author]

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