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Fail to login AChat. Wrong ID or Password message.

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Home › Forums › Got any problems running AChat? › Fail to login AChat. Wrong ID or Password message.

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  • March 17, 2016 at 7:50 am #7832
    EsyazEleyn
    Participant

    Hi guys!

    am still new here .. but i had a difficulty in login to achat…

    can anyone tell me how to solve this problem? since it keeps on appear wrong id or password but when i try to login through the website it work just fine ???

    March 17, 2016 at 4:09 pm #155005
    jayc
    Participant

    Hi EayazEleyn

    you can use the support-button in top line and tell them which email they should send the answer to.

    But usually it's just a problem with AChat and your comp:
    – Restart your comp
    – Stop firewall and anti-virus software and restart AChat. Make sure, no other programs are running (skype in your browser eg)

    Good luck

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