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FAQ – the most common questions and answers

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  • May 11, 2010 at 10:31 am #13009
    Lover
    Participant

      Hello Xaeem,

      I had to leave yesterday. Did you get it or do you still need help?

      May 11, 2010 at 2:37 pm #13010
      Xaeem
      Participant

        I'm still at a loss here. When I try to use Ccbill it says insufficient funds. I checked and I had more than enough, added some more to be safe, but the result is the same. I don't know what to do now.

        May 11, 2010 at 2:47 pm #13011
        Lover
        Participant

          Xaeem,
          are you a free member? I mean, did you subscribe? If yes, did you try to login and then subscribe for premium-meber?

          And perhaps the best way is to use the support-button in the upper area. Probably the development team doesn't look into this forum for some days, but they will gwt your message in this way.

          May 11, 2010 at 2:48 pm #13012
          Xaeem
          Participant

            Yes, I created a free account and am trying to upgrade it.

            May 11, 2010 at 2:54 pm #13013
            Lover
            Participant

              I just tried to create a new account using bank transfer. It works without problems.

              And if you login you cant buy upgrades?

              May 11, 2010 at 2:59 pm #13014
              Xaeem
              Participant

                Nope. I have 0 A$. So should I try making a whole new account then? The only option I ever get is for CCBill.

                May 11, 2010 at 3:00 pm #13015
                Lover
                Participant

                  If you login to the homepage, not to the client, on the right side you should have a button “upgrade”. Do you have it?

                  Lets try to upgrade first. Do you  have messenger?

                  May 11, 2010 at 3:03 pm #13016
                  Lover
                  Participant

                    Or, if you dont have, we both login to AChat. Its better to chat then to talk about this forum.

                    May 11, 2010 at 3:35 pm #13017
                    Xaeem
                    Participant

                      Thanks for the help, hopefully I'll get it worked out.

                      May 11, 2010 at 10:51 pm #13018
                      Xaeem
                      Participant

                        Thanks for all the help Lover. I know the problem now…and it's more complicated than I thought. Hopefully I can get it fixed. Thanks again.

                        May 13, 2010 at 12:10 pm #13019
                        Billy
                        Participant

                          I have a question and i dont know if this answered before…

                          Is there a possibility to change my password and how can i do this?? Im talking about achat game not in forum..:)
                          Please if you can answer to my question it will be much appreciate…

                          thanks..:)

                          Ok i found it how it changes…:)

                          May 16, 2010 at 10:56 am #13020
                          anaanas
                          Participant

                            all the payment problems can be solved if Achat add phone payment system ;) its easy,secure,quick and works all over the world …
                            i pay only by paypal or my phone so i can t  be a member eather  :'(

                            i hope that Achat team will add one of them! ;D

                            May 16, 2010 at 8:29 pm #13021
                            Lover
                            Participant

                              As far as I know, paypal doesn't allow adult payment sites. So there will be only the possibility of a phone payment system.

                              May 22, 2010 at 10:10 am #13022
                              elik32
                              Participant

                                hi to you all….can any of the administrators contact me  on a pm plz?thanks in advance….

                                May 23, 2010 at 11:57 am #13023
                                Lover
                                Participant

                                  Hi elik32, did you get an answer? You know, you also can use the support-button on the top of this page. Then you will contact the admin directly.

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                                The forums › FAQ › FAQ – the most common questions and answers