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FAQ – the most common questions and answers

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  • May 11, 2010 at 10:16 am #13008
    Lover
    Participant

    You are absolutely right Bobbler. I asked the A-Team for an own thread and we waited nearly one week. Now we don't wanna wait any longer. May be they will remove it to an own board, lets wait and see. I think they are very busy, developing new updates for us

    May 11, 2010 at 10:31 am #13009
    Lover
    Participant

    Hello Xaeem,

    I had to leave yesterday. Did you get it or do you still need help?

    May 11, 2010 at 2:37 pm #13010
    Xaeem
    Participant

    I'm still at a loss here. When I try to use Ccbill it says insufficient funds. I checked and I had more than enough, added some more to be safe, but the result is the same. I don't know what to do now.

    May 11, 2010 at 2:47 pm #13011
    Lover
    Participant

    Xaeem,
    are you a free member? I mean, did you subscribe? If yes, did you try to login and then subscribe for premium-meber?

    And perhaps the best way is to use the support-button in the upper area. Probably the development team doesn't look into this forum for some days, but they will gwt your message in this way.

    May 11, 2010 at 2:48 pm #13012
    Xaeem
    Participant

    Yes, I created a free account and am trying to upgrade it.

    May 11, 2010 at 2:54 pm #13013
    Lover
    Participant

    I just tried to create a new account using bank transfer. It works without problems.

    And if you login you cant buy upgrades?

    May 11, 2010 at 2:59 pm #13014
    Xaeem
    Participant

    Nope. I have 0 A$. So should I try making a whole new account then? The only option I ever get is for CCBill.

    May 11, 2010 at 3:00 pm #13015
    Lover
    Participant

    If you login to the homepage, not to the client, on the right side you should have a button “upgrade”. Do you have it?

    Lets try to upgrade first. Do you  have messenger?

    May 11, 2010 at 3:03 pm #13016
    Lover
    Participant

    Or, if you dont have, we both login to AChat. Its better to chat then to talk about this forum.

    May 11, 2010 at 3:35 pm #13017
    Xaeem
    Participant

    Thanks for the help, hopefully I'll get it worked out.

    May 11, 2010 at 10:51 pm #13018
    Xaeem
    Participant

    Thanks for all the help Lover. I know the problem now…and it's more complicated than I thought. Hopefully I can get it fixed. Thanks again.

    May 13, 2010 at 12:10 pm #13019
    Billy
    Participant

    I have a question and i dont know if this answered before…

    Is there a possibility to change my password and how can i do this?? Im talking about achat game not in forum..
    Please if you can answer to my question it will be much appreciate…

    thanks..

    Ok i found it how it changes…

    May 16, 2010 at 10:56 am #13020
    anaanas
    Participant

    all the payment problems can be solved if Achat add phone payment system its easy,secure,quick and works all over the world …
    i pay only by paypal or my phone so i can t  be a member eather  :'(

    i hope that Achat team will add one of them!

    May 16, 2010 at 8:29 pm #13021
    Lover
    Participant

    As far as I know, paypal doesn't allow adult payment sites. So there will be only the possibility of a phone payment system.

    May 22, 2010 at 10:10 am #13022
    elik32
    Participant

    hi to you all….can any of the administrators contact me  on a pm plz?thanks in advance….

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