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Graphic Problems

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  • #4841
    Beretta0814
    Participant

      When I log in, I can not see some peoples skin. It's just white. If I redownload, it fixes it until I shut my pc down, then when I reboot, it happens again. Have done this three times now. Have run several security software scans and ccleaner. Getting old. Help please.

      #23863
      Zinah
      Participant

        If you haven't already done so.
        Completely uninstall the product.
        Check for any remaining files, including the folder where it installed, and delete those as well. 
        Restart the computer.
        Do a quick check for any remaining files, if you find them, delete and restart a second time.  Otherwise
        Reinstall the program.
        Prior to using the Achat for the first time,  restart the computer.
        Open the game and see if it works correctly.
        Close the game and then Open it a second time.

        #23864
        Lover
        Participant

          As Zinah already answered, just one ask: If it's working tell us, please.

          #23865
          hentaiboy69
          Participant

            i had see something similar yesterday night (well, in Italy was night!), whit the skin of the head. but the avi was turned whit back to mee, so i'm not sure if it's the scream mask.

            Or maybe there are just some problem after the last update!?

            #23862
            medjai
            Participant

              I had to update my video drivers after the last update sp maybe that would fix your problem

              #23860
              Beretta0814
              Participant

                Driver update solved the issue. Thank you for your help.

                #23861
                medjai
                Participant

                  Happy to help  :)

                  #23866
                  FxmaN
                  Participant

                    Hi, I have the same problem.

                    That problem occured right after i have installed new VGA driver.

                    To solve the issue,

                    I have complately uninstalled Achat, installed it back, using the latest installer given in the website.

                    Uninstalled the new driver, turned back to the old one.

                    Did not help.

                    Still, some players skins look White to me.

                    Could you please help me. Thank you.

                    #23867
                    susy_a
                    Keymaster

                      Please contact Support, if you can't solve this issue.

                      #23868
                      apollo13nut
                      Participant

                        Try running AChat as an administrator in Vista/7 (right click on the icon, then select “Run as administrator) and see if it runs better. Some computers REQUIRE this for video to work.

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