Password changed without notifying me?

[captinemo]

I tried to log in today and all of sudden it kept saying that my password is wrong, I was pretty shocked as I was sure that I typed it properly..

Can someone tell me how possible is this to happen without even letting me know that my password is changed? or did I get hacked or something?

[captinemo]

And more weird that even my Spouse Account got the password changed as well.

We been playing this game since a long while as well, and just of today when I tried to log in it kept saying wrong password and username in the client, so I decided to try the website, and no luck, it kept saying the same and I had 6 tries thing, well I couldn`t login, yet my forums password which is the same as my client account, remain and I could login normally..

I really have doubts that there is some hack happened or so, as I remember quite well that I didn`t attempt to change my password, and it wasn`t easy to guess.

[Bear]

Appears you two were hacked. Contact support immediately for a password reset.

[captinemo]

Well I actually did send a ticket asking for an explanation of what exactly happened to our accounts, it`s weird that I even did a full malware and virus scan to my computer, and there is nothing detected.

But will they reset it to the previous password that I know and been using it or how it goes?

[Lover]

I think they'll give you a new password. The old one has been changed and as it seems you were hacked, the hacker knows it.

[captinemo]

Umm lol, well if we are really hacked, that sound quite funny, because It`s not like I know alot of people there or have alot of friends or credit there either, I just log in to have some fun with my spouse and that`s all.

[Lover]

Yes, might sound strange you both have been hacked same day. Are you the only one having access to your comp?

[captinemo]

Yep, that`s true, it`s only me, but seriously it`s too weird, I don`t see any benefits for a hacker to get our account as they are not with alot investment, or that we communicate with other people there.

[Lover]

Yes true. I'm sure you checked if you didnt change the password by yourself or if shift-key is not activated?

[captinemo]

No I didn`t change it since months and I been using the same password as my forums one, and no the shift is not activated, the client even had the option “Save password” marked as well.

[Author]

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