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login problem

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  • #5257
    lordkueh
    Participant

      why do my computer keep saying wrong password or login name?

      i used the same thing for the website and i manage to login?

      please advice

      #52273
      alstott
      Participant

        hi lordkueh…maybe server problem i can't login neither…

        #52274
        susy_a
        Keymaster

          lordkueh, here is the checklist for the case you can't connect with your client:
          The most common reasons of network communication error are:
          1. AChat is not enabled in the firewall of Windows, or/and in the firewall of the virus protection software (if exists), or/and in the firewall of the router (if exists).
          Solution: Check the settings of all firewalls.
          2. UDP protocol is not enabled in the router (if exists).
          Solution: Check your router's settings, if it can block UDP communication.
          3. Connecting through proxy server, and proxy server is not configured to enable UDP communication.
          Solution: Change your proxy settings.
          4. Running torrent client in the background consumes too much bandwidth.
          Solution: Stop torrent client to see if it helps.

          #52275
          lordkueh
          Participant

            done all that are suggested but still not working

            #52276
            absmith
            Participant

              Hi, as I was chatting to someone I all of a sudden got logged out automatically. Now I cant log back in, it was working fine for the past couple of days. Why isnt it working now?

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