Achat have now upgraded the Friends, Lovers & Spouse Lists.
Those who have been online in the game more recently move to the front / top of your lists.
Green – Those online available to chat / flirt move to the top of your list.
Yellow – Those online but busy or roomed in private or in public rooms are listed under the Green players
Red – Those offline are placed under the Yellow players.
The inactive players show offline red and move further and further down your lists until they disappear from the game after about 40 days / 6 weeks.
If they have paid to play, the account is just dormant and just logging in again will make their account active again.
If the account has never paid to play, then the account is dead. Achat have an automated system that locks the account and it cannot be reinstated. This is so these free accounts do not clog up their systems.