Payment didn’t arrive in achat

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This topic has 1 reply, 2 voices, and was last updated 4 years, 11 months ago by Zuzannah.

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December 16, 2019 at 10:01 pm #8634

joepjan
Participant

Just renewed my subscription for 90 days (non-recurring). Got the message within achat, but my credits weren't added. Paid with CCBill. Subscription ID: XXXX350106000000151 (first four blanked out for public reading). Can someone look into this?

Thanks,
Joepjan

December 18, 2019 at 11:30 am #164061

Zuzannah
Participant

Hey Joe.

Contact Support if you haven't already done so.
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