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Premium Expired 18 Days Early

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Home Forums Slip of the pen (Report bugs) Premium Expired 18 Days Early

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  • #8313
    hellboy85
    Participant

    Hi All,

    My friend bough her one month premium on 10/03/2017, and suddenly on 17/03/2017 she was getting username and password errors whole day which later was able to log in with same credentials but now her premium status is gone. She is a free user now. How is this happening. Can anyone help?

    Already sent mails to support, but they don’t give damn to answer.

    I m not able to upload the image of her transactions on here which shows she bought the one month premium on the 10/03/2017.

    Thanks,
    Hellboy85

    #161003
    Lover
    Participant

    Give support 2-3 days to answer. She can prove her subscription, it's not necessary to post a pic here – but if you want, you have to upload to any image hoster first and then add the url here.

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