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problem with auto update

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  • January 3, 2011 at 4:14 pm #5073
    furcon
    Participant

    hello… i've this error message when try to start the game: “upgrade failed! if you experience problems, please restart the program!”
    i've restarted, rebooted pc, unistalled and installed the game but have allways the same error…

    i've a notebook acer aspireintel core duo p8700 with an ATI HD4630 running on windows 7 ultimate 64

    in my “upgrade_dir/versionupdate.txt” path i can read this message:

    “Checking version and updating as needed…
    Could not open local version file!!!
    Cannot open application description: upgrade_dirchatappstart.bin

    can you help me?

    January 3, 2011 at 6:37 pm #46977
    Lover
    Participant

    Welcome furcon,

    do you launch AChat for the first time or did it happen after the last update?

    The standard procedure:
    Check your firewalls, your antivirus-program and your internet connection.

    Your notebook should be able to work with AChat.

    January 7, 2011 at 3:45 am #46978
    furcon
    Participant

    i had this problem from the 1.14… if i run the game on windows xp on another pc i have no problems even with the same antivirus, connection and i have only windows firewall on both

    January 27, 2011 at 10:29 pm #46979
    furcon
    Participant

    up!
    no one can help me?

    January 28, 2011 at 1:32 am #46980
    Lover
    Participant

    Delete your existing version, download the new version and install again.

    February 7, 2011 at 11:33 pm #46981
    furcon
    Participant

    done… same problem even with the last version!  :'(

    February 8, 2011 at 10:04 am #46982
    Lover
    Participant

    Did you try the High-Detail or the “normal” version? I've read there have been some problems with the high-detailed one.

    Apollo (another member) posted this in another thread:
    I have a feeling the issue is NETBOOKS. However, I did find the best way to make it work.

    First, uninstall ALL of AChat (For Windows 7, AFTER the uninstall finishes, go to C:UsersOwnerAppDataLocal and delete the AChat folder where Owner is your log in for Windows 7)

    Download the FULL installer (or if you still have it run it!) DO NOT INSTALL THE HIGH DETAIL VERSION (at least on a netbook).

    After the install completes, UNCHECK the “Launch AChat” box.

    Go to C:UsersOwnerAppDataLocalAChat and right click on the achat.exe file and click properties.

    On the COMPATABILITY TAB, set it for XP SP3 and RUN AS ADMIN settings

    Since doing this, the new room has worked fine for me

    February 15, 2011 at 7:01 pm #46983
    tom
    Participant

    Achat should work with Windows 7 without problems, at least we don't have problems with it.
    (High detail installs only texture and music files, should not cause problems at all…)

    Furcon! One question: do you have in the directory 'upgrade_dir' the file versioninfo.bin ?
    According to the log AChat cannot open this file.

    How do you start AChat? Is the icon on your desktop?

    Regards,
    tom

    February 18, 2011 at 1:08 am #46984
    furcon
    Participant

    hi there… still having same problem. i can't run the upgrade… in my upgrade_dir i have the file versioninfo and if i open it with notepad there is this text:
    version 150
    release 1
    i can't understand what to do! are there any way to upgrade it manually?

    March 28, 2011 at 10:55 pm #46985
    furcon
    Participant

    what the hell! i've allways the same error… game crush when there is an update and people use new backgrounds!
    when i open the file “versionupdate” in upgrade_dir… i can read this message:

    Checking version and updating as needed…
    Local release: 1
    Server release: 1
    Local version: 166
    Version on the server: 168
    Could not download version history file!!!

    No firewalls, i use avast running on windows 7 ultimate 32bit

    April 10, 2011 at 9:33 pm #46986
    Unhealer
    Participant

    try opening the achat folder and running the version updater. right click achat on desktop or wherever it is and open file location… versionupdater.exe should be in that folder

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